Christopher Johnson
Livonia,MI
Overview
22
22
years of professional experience
Work History
Field Service Technician
Oxbow Machine Products
Livonia, MI
02.2023 - Current
- Tune-in and adjust fixtures to different products/vehicles
- Fill out detailed logs and report to customers/management
- Must attend meetings with customer and report back progress to management
- Various tasks as directed
Director of Sales and Operations
Penn Sign
Romulus, MI
06.2011 - 02.2023
- Developed talented team, participated in hiring, coaching and performance management processes.
- Maintained professional working relationships and promoted open lines of communication with staff.
- Tracked company inventories and ordered new products to replenish equipment levels.
- Built strong relationships with suppliers and key customers to secure competitive products and prices.Followed best practices when using CRM and other tools to manage sales cycle.
- Developed and pursued pipeline of new business opportunities, expanding partnerships and maintaining existing.
- Performed routine and scheduled maintenance services on all equipment including wide format printers and aCNC router.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Inside Sales Representative
Foodservice Solution LLC
Altoona, PA
02.2009 - 06.2011
- Built and maintained pipeline that supported monthly, quarterly and annual goals.
- Responded promptly to customer queries to increase overall satisfaction.
- Cold called potential customers to generate leads.
- Attended industry events and conferences to attract potential customers and increase brand awareness.
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
- Developed strong relationships with clients to grow business networks.
Nurse Aide
TSS Interim Healthcare
US
10.2008 - 02.2009
- Provided one-to-one behavioral health interventions to children & adolescents in the home and school
- Observed patients' physical, mental, and emotional conditions and reported any changes to our nursing or medical staff
- Collaboratively worked with the teachers and other school personnel to help them develop the skills and techniques needed to better the child's quality of life
- Assisted patients with activities of daily living
General Merchandise Manager
Barnes & Noble College Bookstores
Baltimore, MD
09.2007 - 01.2008
- Hiring and training of employees
- Scheduling and planning events and job duties for employees
- Ordering of clothing, gift items, and reference books
- Maintaining inventory levels and exceptional customer service
Seller (textbook MGR, Sales Representative)
Barnes & Noble College Bookstores, Best
Altoona, PA
02.2007 - 09.2007
- Receive Book Requests
- Order Books (USED and NEW) based on course enrolments and previous sales
- Assure that the right books are on the shelves in the right quantities before classes start
- Provide quality, convenience, and service to students and families in a friendly atmosphere
President Assistant/ Purchasing Intern
W.S. Lee & Sons
US
05.2005 - 06.2006
- Participated in networking events nationwide while building relationships with key vendors, brokers, and customers
- Processed vendor receivables beyond 60 days by working with accounts receivable
- Maintained and verified vendor rebates using analytical skills
Cashier/customer Service Representative
W.S. Lee & Sons Outlet Store
US
09.2002 - 05.2005
- Retrieved customer orders from warehouse
- Maintained customer satisfaction
Education
Bachelor's degree in Business with focus Marketing and Management -
Pennsylvania State University
08.2007
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Mechanical Aptitude
- Teamwork and Coordination
- Relationship Building
- Project Management
Timeline
Field Service Technician
Oxbow Machine Products
02.2023 - Current
Director of Sales and Operations
Penn Sign
06.2011 - 02.2023
Inside Sales Representative
Foodservice Solution LLC
02.2009 - 06.2011
Nurse Aide
TSS Interim Healthcare
10.2008 - 02.2009
General Merchandise Manager
Barnes & Noble College Bookstores
09.2007 - 01.2008
Seller (textbook MGR, Sales Representative)
Barnes & Noble College Bookstores, Best
02.2007 - 09.2007
President Assistant/ Purchasing Intern
W.S. Lee & Sons
05.2005 - 06.2006
Cashier/customer Service Representative
W.S. Lee & Sons Outlet Store
09.2002 - 05.2005
Bachelor's degree in Business with focus Marketing and Management -
Pennsylvania State University