Christopher J. Yackel
Auburn
Summary
Lead Position in the Quality Control Department
Over thirty years ‘experience in Video Game Production, Quality Control, and Manufacturing Environments. Accomplished and energetic Sr. Quality Control Inspector. Motivated employee with strong organizational and prioritization abilities. I am an effective driver of quality processes and work up and down the chain of command fluently. I believe in the “roll your sleeves up”, approach to my responsibilities. Seeking a growth position where I can utilize my skills as well as develop new skills to service the company’s needs more fully.
Overview
36
36
years of professional experience
Work History
Sr. Quality Control Inspector
Nintendo of America
01.1991 - Current
- Perform inspections of incoming materials
- Perform inspections of finished good products including game packs, bundled items, and other miscellaneous production builds
- Log inspection results into the Quality Control Data base
- Send month end reports out to vendors
- Send daily quality reports out to NOA management
- Assist other departments concerning quality question
- Update work instructions for different areas of inspections
- Train associates and job share employees on Nintendo Quality inspections and processes
- Travel to different vendors for quality inspections/compliance
- Heavily involved with DTC MRB meetings and creation of DTC work instruction
- Led MRB meetings and coordinated the disposition of suspect nonconforming product/material across departments including Engineering, Buyers, Supply Chain Management and Quality inspectors
Electronic Service Technician
Nintendo of America
03.2002 - 10.2012
- Consumer repairs
- Conference room equipment maintenance and repairs
- Led a team in the remanufacture and refurbishing of Nintendo Hardware/Software
- Filled out material transfer sheets to move product
- Perform material audits/cycle counts
- Logged associate attendance sheets
- Worked consumer walk in counter
- Mentored and trained large groups of new employees (up to 20 individuals) on work Instructions, Company Policies, Understanding assigned schedules, and tasks for Daily Assignments
Customer Service Representative
Nintendo of America
12.1991 - 03.2002
- Answer phone calls for consumer service/power magazine subscriptions
- Advanced level to include calls for system set ups
- Advanced to super-agent taking all calls including game play questions
Landscaper
Edlund Landscape
02.1989 - 12.1991
- Customer/business grounds maintenance
- Pick up plants/construction supplies from nurseries
- Install underground sprinkler systems
- General landscaping duties
- Equipment maintenance
Education
Internal Auditing Certificate -
01.2019
Six Sigma Black Belt certificate -
01.2018
Service Technician classes -
Renton Vocational College
01.1991
High School -
Lindberg High School
01.1989
Skills
- Video Game Manufacturing Processes
- Delegation
- Quality Inspections
- Non-Conforming Material Processes
- Policy and Procedure Compliance
- Collaboration with Engineers
- Collaboration with Buyers
- Collaboration with Production Managers
- Attention to Detail
- Quick Learner
- Agile
- Microsoft Office (Word, Excel, Outlook)
- Manufacturing
- Quality Control
- Customer Service Orientation
Dateavailable
02/01/25
Timeline
Electronic Service Technician
Nintendo of America
03.2002 - 10.2012
Customer Service Representative
Nintendo of America
12.1991 - 03.2002
Sr. Quality Control Inspector
Nintendo of America
01.1991 - Current
Landscaper
Edlund Landscape
02.1989 - 12.1991
Six Sigma Black Belt certificate -
Service Technician classes -
Renton Vocational College
High School -
Lindberg High School
Internal Auditing Certificate -
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