Christopher Keller
Twin Falls,ID
Summary
To obtain precision and chemistry that develops strong analytical problem solving that helps promote success to everyone involved.
Seasoned Lead Server Trainer with background in high-volume dining establishments. Specialized skills include training new employees, managing staff rosters and ensuring exceptional customer service standards. Renowned for improving staff productivity through effective communication, constructive feedback and hands-on leadership style. Past roles demonstrate notable enhancement in team efficiency and service quality levels.
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
6
6
years of professional experience
Work History
Lead Server Trainer
Idaho's Pebble Ponds
Filer, Idaho
03.2026 - Current
- Trained new servers on Pebble Ponds service standards and guest care.
- Demonstrated dining room procedures for banquet and clubhouse service.
- Coached staff on menu knowledge, wine service, and order accuracy.
- Coordinated with kitchen and management to align service expectations.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
Assistant Manager - Direct Marketing
Jerome Country Club
Jerome, Idaho
01.2021 - 06.2025
- Coordinated direct marketing campaigns for club memberships and event promotions.
- Managed member email lists and updated contact records in club systems.
- Prepared marketing materials for dining, golf, and private event offerings.
- Assisted with seasonal marketing plans for country club programs and specials.
- Reviewed campaign content for accuracy, branding, and club message consistency.
Marketing Coordinator/Event Lead Bartender
Canyon Crest Event Center
- Fast-paced, clientele based full-service dining experience; creating a fun enthusiastic environment that puts the focus on quality control, team inspired oriented skills, and forward-thinking advertising sales approach. Trainer in front of the house included quality control, teamwork productivity, and customer service focus that created a fun energetic atmosphere. Training in labor-cost control and staff training. Event creation for local community programs.
Server/Bartender
Redhawk Gastropub
- Marketing, Bartending, Server
- Local Team Trainer
Local Team Trainer
Jakers Bar and Grill
Twin Falls, ID
- Professional and private dining services providing customer service in a fast-paced environment while continuously helping and overseeing floor operations involving staff's task-efficiency. Responsible for controlling and maintaining finances obtained and earned. Overseeing final product expectations served to each satisfied customer while concluding their visit with a satisfying want for a return. Creating new relationships and maintaining public leadership. Hotel/Event communication and social online advertisement and marketing.
- Front of House Manager, Server
Front of House Manager, Server
Koto Brewing Company
Twin Falls, ID
- High-paced event and full service, in-house brewery that has been a local industry leader in customer appreciation. While overseeing front of the house staff, I became the leader in customer service emphasis while using training techniques to help reinvent the server-guest relationship. I also helped with policy writing and enforcing, labor-cost monitor and control, and creating a human resource employee policy handbook.
- Supervisor, Bartender, Server
Supervisor, Bartender, Server
The Rock Wood Fired Kitchen Pizza and Grill
Hillsboro, OR
- Fast-paced, clientele based full-service dining experience; creating a fun enthusiastic environment that puts the focus on quality control, team inspired oriented skills, and forward-thinking advertising sales approach. Training in front and back of the house included quality control, teamwork productivity, and customer service focus that created a fun energetic atmosphere. Training in labor-cost control and staff training.
Education
Business Management -
College of Southern Idaho
Southwestern Oregon Community College
Coos Bay, ORSkills
- Leadership
- Customer Service
- Document Services
- Advertisement Sales
- Problem Solving
- Quality Control
- Team Management
- Labor-cost Monitoring
- Marketing
Additional Information
25+ years minimum industry experience; customer service satisfaction, Confident clientele resolution and ability to create optimal business feedback, Ability to analyze and create team awareness with a solid eye of leadership, Fluid Structure to alleviate team stress and anxiety, Balance with emphasis on management needs over front of the house concerns, Project portfolio and references available upon request!
Location Preferences
True, Anywhere
Work Authorization
True, Authorized to work in the US for any employer
Email Addresses
Christopherskeller@hotmail.com, email
Target Roles
- Marketing
- Guest-Relations
- Front of House Management
Timeline
Lead Server Trainer
Idaho's Pebble Ponds
03.2026 - Current
Assistant Manager - Direct Marketing
Jerome Country Club
01.2021 - 06.2025
Supervisor, Bartender, Server
The Rock Wood Fired Kitchen Pizza and Grill
Front of House Manager, Server
Koto Brewing Company
Local Team Trainer
Jakers Bar and Grill
Server/Bartender
Redhawk Gastropub
Marketing Coordinator/Event Lead Bartender
Canyon Crest Event Center
Business Management -
College of Southern Idaho
Southwestern Oregon Community College