Summary
Overview
Work History
Education
Skills
Business Partners
Timeline
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Christopher Kennedy

Star Prairie,WI

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

14
14
years of professional experience

Work History

Senior Account Manager/Application Specialist

Swagelok
01.2020 - Current
  • Expanded market share by identifying new business opportunities and securing high-value accounts.
  • Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
  • Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
  • Negotiated favorable contract terms with suppliers/vendors on behalf of clients while maintaining strong relationships with them at the same time.
  • Advance territory revenue from 800K to 1.2 million while maintaining an average margin above 40%

Account Manager/Sales Associate

MRC Global
06.2015 - 12.2019
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Grew revenue with national account customers by 20%.
  • Onboarded Cenovus Superior Refinery as a competitive conversion with over 1 million in sales within the first year of our partnership.

Field Sales Representative

Swagelok
05.2010 - 08.2015
  • Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
  • Improved product visibility through strategic placement of promotional materials and in-store displays.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Collaborated with cross-functional teams for successful product launches and marketing campaigns.
  • grew the account base in the territory by 15% yearly through prospecting initiatives.

Education

Associate of Science - Architectural Drafting/Design Technology

Hersing College
Minneapolis, MN
05.1999

Skills

  • Goals and Performance
  • Excellent Negotiation Skills
  • Order Management
  • Operations
  • Territory Management
  • Partnership Development
  • Customer Relations
  • Strategic Planning

Business Partners

  • Cenovus Superior Refinery
  • Flint Hills
  • Flint Hills Pipeline & Terminals
  • Enbridge
  • Viking Gas
  • Trane
  • Kwik Trip
  • Bartingale Mechanical
  • 3M Menomonie, Cumberland, 518
  • Nestle
  • Advanced Food Products

Timeline

Senior Account Manager/Application Specialist

Swagelok
01.2020 - Current

Account Manager/Sales Associate

MRC Global
06.2015 - 12.2019

Field Sales Representative

Swagelok
05.2010 - 08.2015

Associate of Science - Architectural Drafting/Design Technology

Hersing College
Christopher Kennedy