Christopher Knight
Arlington
Summary
Experienced Service Advisor known for strong problem-solving skills and collaborative efforts. Adept at providing transparent technical support , ready to leverage expertise to enhance customer satisfaction and team performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Service Advisor
Sun Auto
Tempe, AZ
12.2007 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted clients in understanding service options and recommendations for vehicle maintenance.
- Coordinated service appointments, ensuring optimal scheduling and resource allocation.
- Provided technical support to customers, explaining repair processes and costs transparently.
- Growth and development focused as a fiscal and technical priority.
- Driven to improve and educate new to the field employees to ensure a constant upward growth for technicians.
Education
No Degree - Viticulture And Enology
UC Davis
Davis, CAHigh School Diploma -
Corona Del Sol High School
Chandler, AZ03-2001
Skills
Expert knowledge of the Vast Operating System
Courteous, Confident and Empathetic Service Advisor skill set honed in the Sun Auto ways
Helped support multiple locations with back end workover and front line efficiency
I am the First Call for my peer group for assistance with Customer Care questions, Vast processing, and Reporting help
Active in and leading my peer group, focused on group success not just my individual store efforts
Certification
- Certified ASE Master Technician
Timeline
Service Advisor
Sun Auto
12.2007 - Current
No Degree - Viticulture And Enology
UC Davis
High School Diploma -
Corona Del Sol High School