Christopher Landa
Spring,TX
Summary
A management professional with a proven track record in overseeing center operations and fostering client relationships. Known for achieving operational excellence through strategic planning and staff development. Reliable team collaborator with strong focus on results and adaptability to changing circumstances.
Overview
7
7
years of professional experience
Work History
Center Director
Mathnasium
11.2022 - Current
- Developed strong community relationships to support center programs and initiatives.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Optimized scheduling and staffing to ensure optimal student-teacher ratios, enhancing individualized attention.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Content Moderator
TaskUs
09.2019 - 06.2022
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Reduced response time for content review, ensuring a safer online environment for users.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Collaborated with cross-functional teams to develop comprehensive content guidelines and policies.
Lead Instructor
Mathnasium
07.2018 - 09.2019
- Conducted ongoing assessments to track student progress, adjusting instruction as needed to ensure mastery of content.
- Adapted teaching methods and materials to meet students' varying needs.
- Incorporated real-world examples into lessons, connecting abstract concepts to students'' everyday lives.
- Developed positive relationships with students built on trust and respect, encouraging open communication and mutual support.
Education
Bachelor of Science - Mathematics
The University of Texas At San Antonio
San Antonio, TX05-2018
Skills
- Adaptability and flexibility
- Community engagement
- Staff training/development
- Excellent communication
- Teamwork and collaboration
- Student and family relations
Timeline
Center Director
Mathnasium
11.2022 - Current
Content Moderator
TaskUs
09.2019 - 06.2022
Lead Instructor
Mathnasium
07.2018 - 09.2019
Bachelor of Science - Mathematics
The University of Texas At San Antonio
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