CHRISTOPHER LANGER
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
Work History
Associate Technical Support Analyst
Publix Super Markets, Inc.
Lakeland
08.2022 - 03.2026
- Performed first level problem determination/support via phone for store/corporate hardware and software application issues to resolve customer inquiries.
- Monitored alerts for hardware and software applications and took appropriate actions to maintain operational stability.
- Answered phones and logged incidents for incoming calls to ensure timely support.
Assistant Produce Manager
Publix Super Markets, Inc.
Lakeland
06.2019 - 08.2022
- Ensured produce department compliance with workplace standards and food safety requirements by discarding spoiled food and maintaining cleanliness and stock in display, prep, and storage areas.
- Forecasted product needs and planned end caps for weekly ad to maximize product visibility and sales.
- Writing the weekly schedule for produce associates and managers.
- Delivered outstanding service to customers by addressing their needs and inquiries promptly.
- Providing excellent customer service.
- Unloading the truck and working the product to the floor.
- Trained and evaluated new and current Publix associates to enhance team skills and performance.
Produce Clerk
Publix Super Markets, Inc.
Lakeland
06.2015 - 06.2019
- Ensured compliance with workplace standards and food safety requirements by discarding spoiled food and maintaining cleanliness and organization in display, prep, and storage areas.
- Unloaded merchandise from delivery truck and organized products on sales floor.
- Assisted customers with inquiries and provided support to ensure satisfaction.
- Facilitated training sessions for new and existing associates to improve skills.
Lawn Care Foreman
Perceptions Lawn Care
New Port Richey
01.2014 - 06.2015
- Maintained plants in optimal condition through regular care and monitoring.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Supervised daily lawn care operations, ensuring high-quality service standards.
- Trained team members on safe equipment handling and effective landscaping techniques.
- Scheduled and coordinated maintenance tasks for optimal workflow efficiency.
Produce Clerk
Publix Super Markets, Inc.
Tarpon Springs
10.2013 - 01.2014
Lawn & Garden Sales Associate
Lowe’s
Murphy
08.2012 - 10.2013
- Maintained indoor and outdoor plants to enhance aesthetic appeal.
- Delivered friendly and efficient customer service to foster satisfaction.
- Assisted customers in selecting plants and gardening supplies.
- Provided information on plant care and maintenance techniques.
- Demonstrated proper use of garden tools and equipment.
Assistant Produce Manager
Publix Super Markets, Inc.
05.2010 - 08.2012
Produce Clerk
Publix Super Markets, Inc.
04.2006 - 05.2010
Education
St. Petersburg College
Clearwater, FLDiploma -
East Lake High School
Tarpon Springs, FLSkills
- Technical troubleshooting
- Customer service
- Communication skills
- Time management
- Organization
- Retail management
- High volume productivity
- Forecasting
Timeline
Associate Technical Support Analyst
Publix Super Markets, Inc.
08.2022 - 03.2026
Assistant Produce Manager
Publix Super Markets, Inc.
06.2019 - 08.2022
Produce Clerk
Publix Super Markets, Inc.
06.2015 - 06.2019
Lawn Care Foreman
Perceptions Lawn Care
01.2014 - 06.2015
Produce Clerk
Publix Super Markets, Inc.
10.2013 - 01.2014
Lawn & Garden Sales Associate
Lowe’s
08.2012 - 10.2013
Assistant Produce Manager
Publix Super Markets, Inc.
05.2010 - 08.2012
Produce Clerk
Publix Super Markets, Inc.
04.2006 - 05.2010
St. Petersburg College
Diploma -
East Lake High School