Christopher Lawrence
Hastings,MN
Summary
~20 years restaurant experience~
Motivated individual with a strong work ethic and proven ability to optimize service standards. Expertise in managing teams and improving service delivery to achieve high customer satisfaction. And on top of all things sending everyone no matter how bad a day they've had all home with A Smile and Memory of a great evening spent out.
Overview
19
19
years of professional experience
Work History
Delivery Driver/customer Service Representative
Self Employed Courier
Minneapolis, MN
09.2023 - Current
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Managed route planning to optimize delivery times and fuel efficiency.
- Operated and maintained delivery vehicles, ensuring compliance with safety regulations.
- Communicated proactively with customers regarding delivery status and any potential delays.
Metal Fabrication AssistantTeam Lead
Nvent
Anoka, MN
08.2021 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Server/Manager
Lighthouse Inn
West Dennis, MA
05.2007 - 08.2020
- Supervised daily restaurant operations, ensuring seamless service delivery and guest satisfaction.
- Trained and mentored staff in customer service excellence and operational procedures.
- Implemented inventory management systems to optimize supply chain efficiency.
- Developed staff schedules to balance labor costs and meet peak service demands.
Education
NEI College of Technology
Columbia Heights, MNSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Hospitality service expertise
- Safe food handling
- Menu memorization
- Suggestive selling
- Guest relations management
Timeline
Delivery Driver/customer Service Representative
Self Employed Courier
09.2023 - Current
Metal Fabrication AssistantTeam Lead
Nvent
08.2021 - 09.2023
Server/Manager
Lighthouse Inn
05.2007 - 08.2020
NEI College of Technology