Christopher Lemmons

As the Vice President of Sales and operations, my key executive responsible is leading and overseeing my organization's sales & operational efforts. My primary responsibilities include, forecasting, sales strategy and developing and implementing the sales strategy to achieve revenue and growth targets, aligning it with the overall business goals.

Team Leadership: Building, managing, and coaching the team to ensure they are equipped to meet and exceed sales and operational objectives. This includes setting targets, performance evaluations, and fostering a high-performance culture.

Market Analysis: Conducting market research and staying informed about industry trends, competition, and customer needs to adapt sales strategies accordingly.

Sales Planning: Creating and executing comprehensive sales plans that encompass sales tactics, forecasting, budgeting, and resource allocation.

Customer Relationship Management: Cultivating and maintaining strong relationships with key customers and partners to drive customer satisfaction and retention.

Sales Process Optimization: Evaluating and refining the sales process to enhance efficiency and effectiveness, from lead generation to closing deals.

Revenue Growth: Identifying opportunities for revenue growth, cross-selling, upselling, and expanding market reach.

Sales Analytics: Monitoring sales performance through data analysis, KPI tracking, and reporting to inform decision-making.

Collaboration: Collaborating with other departments, such as marketing, product development, and customer support, to ensure a seamless customer experience and alignment with company objectives.

Compliance: Ensuring that the team adheres to all relevant regulations, legal requirements, and company policies.

Strategic Partnerships: Identifying and nurturing strategic partnerships and alliances to expand market reach and drive business growth.

Revenue Forecasting: Accurately forecasting sales revenue and providing regular updates to the executive team and stakeholders.

In my tenure as Vice President, I have:

• Increased margins 5% and profits 8% by onboarding new products and solutions for cross-selling opportunities to existing customers.
• Ran operational and sales activities based on data-driven decisions.
• Averaged a 21% year-over-year revenue increase.
• Developed tailored solutions for clients, increasing customer retention rates.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.

As a Program Manager Supervisor, I was responsible for overseeing and managing a team of program managers within our organization. My primary responsibilities include:

Team Leadership: Leading and managing a team of program managers, providing guidance, support, and mentorship to ensure program success and individual growth.

Program Management: Overseeing multiple programs concurrently, ensuring they are well-organized, aligned with organizational goals, and executed efficiently.

Strategic Planning: Collaborating with senior management to define program objectives, strategies, and budgets that align with the organization's overall mission and vision.

Resource Allocation: Managing and optimizing the allocation of resources, including budget, personnel, and equipment, to meet program goals and deadlines.

Stakeholder Communication: Actively engaging with internal and external stakeholders, including clients, partners, and team members, to ensure effective communication and alignment with program objectives.

Risk Management: Identifying potential risks and issues within programs and implementing mitigation strategies to minimize disruptions and delays.

Performance Monitoring: Monitoring and evaluating program performance through key performance indicators (KPIs) and metrics to track progress and make data-driven decisions.

Quality Assurance: Ensuring that program deliverables meet or exceed quality standards and client expectations.

Continuous Improvement: Identifying areas for process improvement and innovation within program management practices and leading initiatives to enhance efficiency and effectiveness.

Budget Management: Responsible for overseeing program budgets, tracking expenses, and ensuring cost-effective program execution.

Reporting: Providing regular reports and updates to senior management and stakeholders on program progress, accomplishments, and challenges.

Compliance: Ensuring that programs adhere to all relevant laws, regulations, and organizational policies.

Talent Development: Nurturing the professional growth of program managers by providing training, coaching, and opportunities for skill development.

Conflict Resolution: Addressing conflicts and issues within the program team or with stakeholders in a constructive and timely manner.

Program Evaluation: Conducting post-program evaluations to assess outcomes, gather feedback, and identify opportunities for future improvements.

• Maintained database systems to track and analyze operational data.
• Devised and implemented processes and procedures to streamline operations.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Boosted team performance by developing customer service training materials and conducting service training.

As the new Launch Coordinator, I was responsible for orchestrating the seamless introduction of new products, processes, or manufacturing lines within a production facility. My role required meticulous planning, strong cross-functional collaboration, and effective communication to ensure successful new product launches.

Key Responsibilities:

Project Planning: Collaborate with cross-functional teams, including product development, engineering, procurement, and quality assurance, to develop a comprehensive plan for the successful launch of new products or processes.

Timeline Management: Create and manage project timelines, ensuring that critical milestones and deadlines are met to enable a timely product launch.

Resource Allocation: Coordinate the allocation of resources, such as equipment, materials, and personnel, to support the new product launch while minimizing disruptions to existing operations.

Risk Assessment: Identify potential risks and challenges associated with the new launch and develop contingency plans to mitigate these risks effectively.

Quality Assurance: Collaborate with quality assurance teams to establish and maintain quality standards and conduct inspections to ensure that products meet or exceed specifications.

Documentation: Maintain detailed records of project progress, including reports, documentation, and data analysis, to track performance and facilitate informed decision-making.

Communication: Serve as the central point of contact for all stakeholders involved in the new launch, providing regular updates and facilitating communication to address issues and ensure alignment.

Problem-Solving: Address any operational or logistical issues that may arise during the launch phase, working closely with teams to develop practical solutions.

Training and Development: Organize and oversee training programs for production personnel to ensure they are proficient in operating new equipment or following new processes.

Cost Management: Monitor and control project-related expenses to adhere to budget constraints and maximize cost-effectiveness.

In my tenure as a Launch Coordinator, I:

• Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
• Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
• Located and resolved problems with team production and performance to maintain consistent quality levels.
• Conducted employee performance evaluations and provided constructive feedback, fostering professional development among staff members.