Raelynn Nelson
Shelby Township,Michigan
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Self-motivated individual that brings proven results, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
10
10
years of professional experience
Work History
Coordinator
Ten One Events
05.2024 - Current
- Assisting couples with setting a wedding date, location, theme, and menu
- Recommending vendors, negotiating contracts, and managing logistics
- Creating an itinerary, guest lists, and managing decor, entertainment, catering, and transportation
- Providing excellent customer service and maintaining a positive attitude with clients
- Keeping the event on schedule and stress-free for clients.
Project Manager
National Branding
09.2022 - 11.2023
- Spearheaded branding initiatives, from conceptualization to implementation
- Ranged from door vinyl, to ADA signage, to Channel Letters
- Included extensive coordination of design, manufacturing, installation, and billing of 100+ projects while also maintaining high communication with clients
- Maintained open communication with clients and vendors with the use of Microsoft Office and RingCentral
- Closed $1,500,000 within first year of employment.
Loan Delivery Specialist-Agency
United Wholesale Mortgage
02.2020 - 09.2022
- Responsible for the delivery of agency loans through investor website; Fannie Mae, Freddie Mac, Ginnie Net
- Deliver collateral, audit each loan file for accuracy and ensure that the loan file is delivered to the investor in a timely manner
- Responsible for the confirmation that all pools have been delivered correctly, and have been certified through our custodian.
FHA Team Specialist
United Wholesale Mortgage
07.2018 - 02.2020
- The FHA team is responsible for ordering, transferring, and canceling case numbers while providing elite client service to our clients
- Answered phone calls from clients daily while maintaining SLA
- Maintained a 100% call score for 1.5+ years.
Setup Specialist
United Wholesale Mortgage
03.2018 - 02.2020
- Responsible for the validation of the file after it has been properly split and labeled by the Doc Indexing team
- Review the files prior to submission to Underwriting, this process is performed to verify that a loan meets the applicable qualifications
- Reviewed the loan application and the loan estimate for being accurately completed.
Team Member
Target
10.2014 - 03.2018
- Guest service team member who provides excellent service to guests and problem-solving skills to solve a variety of different issues that may arise
- Flexible fulfillment team member who is responsible for picking the appropriate merchandise off the sales floor then packaging the orders and sending them out via UPS
- Maintained green status the 2+ years in flexible fulfillment and RFID
- Replenished floor stock and processed shipments to ensure product availability for customers
- Explained information about the quality, value and style of products to influence customer-buying decisions.
Education
Associates degree in General Studies -
Macomb Community College
Skills
- Database Management
- Information Collection
- Financial Management
- Consulting
- Project Management
- Document Management
- Recordkeeping
- Data Entry
- Project Coordination
- Event Planning
- Schedule Coordination
- Event Coordination
Timeline
Coordinator
Ten One Events
05.2024 - Current
Project Manager
National Branding
09.2022 - 11.2023
Loan Delivery Specialist-Agency
United Wholesale Mortgage
02.2020 - 09.2022
FHA Team Specialist
United Wholesale Mortgage
07.2018 - 02.2020
Setup Specialist
United Wholesale Mortgage
03.2018 - 02.2020
Team Member
Target
10.2014 - 03.2018
Associates degree in General Studies -
Macomb Community College
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