Detail-oriented professional with strong customer service skills and a commitment to safety compliance. Experienced in facilities maintenance and effective communication. Ready to enhance operational efficiency and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Special Program Assistant II
L.A. City Recreation & Parks
Cheviot Hills , CA
04.2026 - Current
Maintained parks through restroom upkeep, landscaping, trash and debris removal, monitored irrigation for repairs, managed small vegetation, and performed turf care and weeding.
Managed inquiries from the public about park facilities and services.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Planogram Team Member
Mattel Inc
El Segundo, California
07.2019 - 03.2026
Collaborated with team to develop planograms enhancing product placement effectiveness.
Coordinated with cross-functional teams to align marketing strategies with merchandising plans, ensuring consistency.
Cultivated partner store relationships to elevate customer satisfaction and loyalty.
Maintained cleanliness and organization of work areas to support a safe and productive environment.
Cashier clerk / Maintenance
L.A. County
El Monte, California
08.2018 - 08.2019
Maintained accurate cash register and balanced daily cash drawers to ensure financial accuracy.
Applied fertilizers, pesticides and park maintenance chemicals.
Followed safety protocols at all times while performing duties related to park maintenance.
Executed regular maintenance of common areas to enhance cleanliness and safety.
Oversaw maintenance of playgrounds, restrooms, and public areas to uphold community standards.
Ensured parking lot access was restricted to authorized vehicles
Produce Team Leader
Whole Foods Market Inc
Venice, California
05.2006 - 04.2014
Led produce department team to ensure quality and freshness of products.
Trained team members on proper handling and storage practices for fruits and vegetables, enhancing product quality and safety.
Managed inventory levels to ensure optimal stock and reduce waste, contributing to department efficiency.
Implemented safety protocols to ensure a clean and safe working environment.
Assisted customers with inquiries about product availability and general produce questions, improving customer satisfaction.
Receiver part time, managing BOH operations while being compliant with company invoice processing and safety
Receiving functions creating purchase orders for DSD vendors to verifying all incoming product and pallet counts by scanning
Inventory, invoice reconciliation and order payments
Special Assistant and Program Intel Analyst at Department of Homeland Security and TSASpecial Assistant and Program Intel Analyst at Department of Homeland Security and TSA
Program Coordinator II- Performance Coach at South Carolina Department of Social ServicesProgram Coordinator II- Performance Coach at South Carolina Department of Social Services