Christopher L. Harris
Baltimore,USA
Summary
Experienced Control Center Operator for multiple corporations Global Security Operating Center at their World Headquarters. Certified on multiple operating center systems to coordinate incident responses of numerous events ranging from trespassing to workplace violence involving law enforcement. Focus and detail-oriented professional with 12+ years of customer service.
Overview
1
1
Certification
13
13
years of professional experience
Work History
SECURITY OFFICER, CES Security
Security Office
Baltimore, MD
07.2026 - Current
- Maintain a visible security presence throughout the shopping center.
- Monitor entrances, exits, parking lots, and common areas.
- Monitored for suspicious activity to ensure safety., theft, vandalism, and unauthorized access.
- Reacted promptly to emergencies to maintain safety., disturbances, and safety concerns.
- Document incidents and complete accurate security reports.
- Notified police, fire department, or emergency services in urgent situations.
SECURITY PROFESSIONAL/ CONTROL CENTER OPERATOR
Becton, Dickinson Hunt Valley Campus
Cockeysville, MD
05.2022 - 10.2025
- Fire watch
- Inspected, tested, and maintained out security systems, as well as calling for maintenance as needed.
- AED inspection
- Specimen Transport
- Monitored multiple systems for potential threats
- Reported safety concerns, security breaches and unusual circumstances both verbally and in formal written reports.
- Build, improve and maintain effective relationships with both client employees and guests
- Constantly focus and monitor the site activities via CCTV or other surveillance systems.
- Control remotely such as gate, doors, and other access points
SECURITY OFFICER
CES Security
Baltimore, MD
11.2020 - 04.2022
- Monitor CCTV and report any unusual activity to the Line manager/Duty Security officer
- Respond promptly to radio checks and keep accurate records of all communications.
- Monitor vehicle and staff movements.
- Manage the main switchboard, answer all the calls and direct to appropriate department.
- Identify and recommend changes to improve our security operations.
SECURITY OFFICER
University of Maryland Mid-Town Campus
Baltimore, MD
12.2019 - 03.2021
- Secured premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings.
- Prevented losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
- Completed reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses obtaining signatures.
- Responded to alarms and calls of security concern.
- Answered phones and responding to other inquiries at the security desk.
- Alerted authorities if needed for emergencies or security breaches.
- Inspected, tested, and maintained out security systems, as well as calling for maintenance as needed.
SECURITY OFFICER
Johns Hopkins Hospital
Baltimore, MD
08.2019 - 11.2019
- Patrol assigned areas on foot, bicycle, patrol vehicles assigned for patrolling.
- Responded to routine and emergency calls for various types of service and took action as appropriate.
- Conducted preliminary investigations; maintained confidentiality while writing clear, concise and accurate reports.
- Conducted security inspection of university facilities and areas, reported conditions as necessary.
- Demonstrated proficiency in communications and client interaction skills.
- Alerted authorities if needed for emergencies or security breaches.
SECURITY OFFICER I
Watkins Security; State Highway Administration
Hanover, MD
11.2018 - 03.2019
- Provided escorts and other general services, including locking and unlocking buildings and rooms.
- Maintained focus and monitored the site activities via CCTV or other surveillance systems.
- Controlled remotely such as gate, doors, and other access points
- Provided escorts and other general services to visitors.
- Directed pedestrian and vehicle traffic and enforced parking regulations.
SECURITY PROFESSIONAL/ CONTROL CENTER OPERATOR
T. Rowe Price
Owings Mills, MD
01.2014 - 12.2018
- Monitored multiple systems for potential threats to all Client locations.
- Granted/restricted access control to all client employees and facilities in the U.S. and internationally.
- Reported safety concerns, security breaches and unusual circumstances both verbally and in formal written reports.
- Build improved and maintained effective relationships with both client employees and guests.
- Recognized in the Monthly Newsletter for constant drive, self-development and flexibility to be an asset for the team and client.
Education
High School Diploma -
Acorn School of Justice
NYMedgar Evers College
NYSkills
- Corporate & Retail Security
- Loss Prevention & Mitigation
- Customer Relationship
- Facility & Asset Protection
- Workplace Safety Resource Management
- Leadership
- CCTV Certified
- Electronic Surveillance
- Collaboration
- Communication
- Mentoring and Training
- Compliance Management
- Safety
- Vigilance
- Confirmation & Verification
- Customer Service
Certification
- Maryland State Security Guard Card License
- Management of Aggressive Behavior (MOAB) Certified - 2017
- Field Print Certified - 2014
- Cardiopulmonary Resuscitation (CPR) & First Aid Certified - 2019
- OC Pepper Spray Certified - 2015
- Practical and Tactical Handcuffing (PATH) Certified - 2015
- Company Vehicle Certified 2018
- T-3 Patrol Vehicle Certified - 2018
Personal Information
Title: GLOBAL SECURITY OPERATOR / SECURITY SPECIALIST
Timeline
SECURITY OFFICER, CES Security
Security Office
07.2026 - Current
SECURITY PROFESSIONAL/ CONTROL CENTER OPERATOR
Becton, Dickinson Hunt Valley Campus
05.2022 - 10.2025
SECURITY OFFICER
CES Security
11.2020 - 04.2022
SECURITY OFFICER
University of Maryland Mid-Town Campus
12.2019 - 03.2021
SECURITY OFFICER
Johns Hopkins Hospital
08.2019 - 11.2019
SECURITY OFFICER I
Watkins Security; State Highway Administration
11.2018 - 03.2019
SECURITY PROFESSIONAL/ CONTROL CENTER OPERATOR
T. Rowe Price
01.2014 - 12.2018
High School Diploma -
Acorn School of Justice
Medgar Evers College