Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Lindsay

Youngstown,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Verizon Sales Specialist

Verizon Wireless
CANFIELD, OHIO
02.2024 - Current
  • Developed and implemented sales strategies to increase customer base.
  • Created customized presentations for potential customers.
  • Provided technical support to customers regarding product features and usage.
  • Maintained accurate records of customer interactions and transactions.
  • Resolved customer complaints in a timely manner.
  • Cultivated referral networks to identify new business opportunities.
  • Attended trade shows, conferences, and other networking events as needed.

Marketing Specialist

4M Embroidery
Youngstown, OH
12.2020 - 01.2024
  • Engaged with social media followers and promoted products and events through giveaways and promotional sales.
  • Developed relationships with customers by providing excellent customer service.
  • Set up and operated embroidery machines to produce quality products.
  • Threaded needles, loaded patterns onto machines, and adjusted tension settings for each thread color.
  • Monitored machine operation to detect problems such as defective stitching, breaks in thread, or machine malfunctions.
  • Inspected completed items for defects and accuracy of stitching.
  • Adjusted machine settings according to fabric type, size of design, number of colors used, and other specifications.
  • Positioned fabric under sewing needles to ensure proper placement of designs on garments.

Customer Service Specialist

WE Insurance Group
Youngstown, OH
06.2018 - 01.2021
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Education

High School Diploma -

Mineral Ridge High School
Mineral Ridge, OH
06.2019

Criminal Justice

Youngstown State University
Youngstown, OH

Skills

  • Digital Marketing
  • Business Development
  • Strategic Planning
  • Time Management
  • Sales Expertise
  • Sales Strategies
  • Client Needs Assessment
  • Social Media Management
  • Relationship selling
  • Performance Tracking
  • Complaint resolution
  • Self-Directed

Timeline

Verizon Sales Specialist

Verizon Wireless
02.2024 - Current

Marketing Specialist

4M Embroidery
12.2020 - 01.2024

Customer Service Specialist

WE Insurance Group
06.2018 - 01.2021

High School Diploma -

Mineral Ridge High School

Criminal Justice

Youngstown State University

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Christopher Lindsay