Christopher Lovato
Columbia,MO
Summary
Dynamic security professional with extensive experience at Citadel Security, excelling in incident reporting and emergency response. Proven ability to enhance safety protocols through effective risk assessment and conflict resolution. Recognized for training new personnel, fostering a culture of compliance and situational awareness, ensuring a secure environment for all.
Overview
9
9
years of professional experience
Work History
Armed Security Guard
Citadel Security
07.2020 - Current
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify and address security vulnerabilities in real-time.
- Responded swiftly to alarms and emergencies, coordinating with law enforcement as needed.
- Documented incidents and prepared reports for management review, ensuring accurate records of events.
- Trained new security personnel on procedures, enhancing team effectiveness and compliance with standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
Correctional Officer 1
Reality House Programs
10.2019 - 07.2020
- Enforced facility regulations to maintain safety and security for inmates and staff.
- Conducted regular inspections to identify potential hazards and ensure compliance with safety protocols.
- Monitored inmate behavior, intervening when necessary to de-escalate conflicts and maintain order.
- Documented incidents accurately, providing clear reports to assist in review processes and investigations.
Assistant Manager
MFA Oil
08.2018 - 10.2019
- Coordinated daily operations to enhance team efficiency and service quality.
- Implemented training programs for new staff, improving onboarding processes and reducing turnover.
- Analyzed customer feedback to identify areas for service improvement and operational adjustments.
- Developed strategic initiatives to streamline workflow and optimize inventory management systems.
Assistant Manager
Midwest Petroleum Corp
10.2016 - 08.2018
- Led cross-functional team meetings to align operational goals with company objectives and improve communication.
- Oversaw scheduling and resource allocation, ensuring optimal staffing levels during peak periods.
- Mentored junior staff on best practices, fostering a culture of continuous learning and professional development.
- Drove process improvements through data analysis, resulting in enhanced service consistency and customer satisfaction.
Education
Certificate of Technical Studies - Corrrections/detentions And Police
05-1992
High School Diploma -
05-1991
Skills
- Security monitoring
- Incident reporting
- Emergency response
- Risk assessment
- Conflict resolution
- CCTV surveillance
- Patrol procedures
- Customer service enhancement
- Situational awareness
- Public safety
- De-escalation techniques
Timeline
Armed Security Guard - Citadel Security
07.2020 - Current
Correctional Officer 1 - Reality House Programs
10.2019 - 07.2020
Assistant Manager - MFA Oil
08.2018 - 10.2019
Assistant Manager - Midwest Petroleum Corp
10.2016 - 08.2018
Delta/montrose Votech - Certificate of Technical Studies, Corrrections/detentions And Police
Delta High School - High School Diploma,