Christopher Lowe
St. Petersburg,FL
Summary
- Christopher Lowe is a highly motivated employee with the desire to take on new challenges. While working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. I enjoy stepping into roles and quickly making positive changes to drive company success with the proper training prior!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Pawnmax
Dunedin, FL
10.2019 - Current
- Maintained up-to-date knowledge of company products and services.
- Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
- Valued items according to current market conditions and negotiated with customers regarding prices.
- Trained newly hired employees on store procedures, delivering continued coaching to help with task prioritization.
- Maintained accurate records of all transactions and inventory.
- Verified authenticity and value of items brought in for pawning or selling.
- Provided excellent customer service by greeting customers in a friendly manner and responding to their requests promptly.
- Managed store finances including cash handling, deposits, withdrawals and record keeping of daily sales activities.
- Performed regular audits of stock levels within the shop.
- Resolved customer complaints effectively in a polite and professional manner.
- Executed strategic sales plans to expand customer base and revenue.
- Performed regular price checks to ensure competitive pricing.
- Performed monthly reviews of P&L statements in order to identify areas where improvements can be made.
- Reviewed spreadsheets on a daily basis to ensure the store was meeting its goals and when falling behind identified the problem to hit projected goals for the month.
- Developed and implemented negotiation strategies to achieve desired outcomes.
- Upsold additional services or products to increase revenue opportunities.
- Assessed gold and diamonds for quality, authenticity, and value.
- Created item listings with accurate product descriptions, images and pricing information on eBay.
- Maintained detailed records of all transactions conducted through eBay marketplace.
Cashier/Customer Service Representative
Winn Dixie
New Port Richey , FL
12.2017 - 10.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Sales Associate
Journeys
Clearwater, FL
06.2016 - 12.2024
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Gulf High School
New Port Richey, FL05-2018
Skills
- Communication
- Interpersonal
- Negotiation
- Self-Motivation
- Resilience
- Product Knowledge
- Problem-Solving
- Time Management
- Adaptability
- Closing
Languages
English
Professional
Certification
- FAA Part 107 Certified Drone Operator
Timeline
Assistant Manager
Pawnmax
10.2019 - Current
Cashier/Customer Service Representative
Winn Dixie
12.2017 - 10.2019
Sales Associate
Journeys
06.2016 - 12.2024
High School Diploma -
Gulf High School
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