Christopher Luther
Seagrove,NC
Summary
Results-driven leader excelling in vendor relationship management, construction oversight, logistical efficiency, exceptional customer relations, and team mentorship. Knowledgeable professional in leveraging cost reduction strategies and procurement to enhance efficiency and profitability. Demonstrated success in coaching and motivating teams, driving significant improvements in operational performance.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Purchasing and Development Manager
The Shed Depot of NC
04.2024 - 11.2024
- Negotiated contracts with vendors and partners, securing favorable terms while maintaining strong working relationships and achieving cost reductions by as much as 50%
- Engaged in continuous improvement initiatives to enhance procurement operations
- Monitored changing market conditions, adapting to product availability and keeping in contact with available suppliers
- Managed inventory levels to meet operational needs while minimizing carrying costs by 27%
- Conducted skills gap analyses to pinpoint critical areas for workforce development increasing proficiency from 10% to 90% within 3 months
- Developed and implemented bi-monthly training programs for operations team reducing QC issues by 10%
Purchasing and Delivery Manager
The Shed Depot of NC
06.2021 - 04.2024
- Influenced bidding processes, reviewing proposals and awarding contracts generating 240K in savings within 6 months
- Administered performance evaluations for delivery team members, identifying areas for improvement helping them maintain a 99.4% customer satisfaction rating
- Improved customer communication regarding order status, repairs and delivery updates
- Supported salesforce in making informed decisions on scheduling and pricing decisions
- Resolved customer complaints related to deliveries/construction within 24 hours which enhanced customer experience and communication
- Identified issues and solutions to eliminate backlog and maximized work flows reducing lead times by 2 weeks
Production and Delivery Operations Manager
The Shed Depot of NC
03.2013 - 06.2021
- Solved problems with initiative and sound judgment while overseeing 3 delivery crews, paint and build teams, vendors, and coordinating subcontractors
- Doubled production in units completed annually improving efficiency in work flow and encouraging team cooperation
- Increased company revenue by 30% as key member of leadership team
- Generated production schedules to optimize customer and sales demands/deadlines
- Reviewed KPI's and activity reports to measure productivity or goal achievement
- Spearheaded equipment and vehicle replacement helping operations remain competitive by reducing downtime
- Assessed safety and successful performance of delivery throughout state following and attaining DOT permitting
Lumber Manager
Carolina Lumber
08.1997 - 03.2013
- Boosted lumber sales by 12% forming relationships with furniture manufacturers
- Reduced waste 15% through monitoring and improved controls by directing/training build crews
- Evaluated lumber inventory, keeping accurate counts and balancing stock for expected demands
- Fulfilled customer needs with routine and expedited services
- Developed strategies and plans for new product development
Education
Bachelor of Science (B.S.) - Industrial Organizational Psycholgy
Applachain Sate University
Boone, NCSkills
- Cost reduction
- Negotiation
- Procurement
- Customer service
- Sales
- Logistics coordination
- Team supervision
- Inventory control
- Quality assurance
Certification
- OSHA 30
- CRM (HubSpot)
- Microsoft 365
- Basic Conversational Spanish
Timeline
Purchasing and Development Manager
The Shed Depot of NC
04.2024 - 11.2024
Purchasing and Delivery Manager
The Shed Depot of NC
06.2021 - 04.2024
Production and Delivery Operations Manager
The Shed Depot of NC
03.2013 - 06.2021
Lumber Manager
Carolina Lumber
08.1997 - 03.2013
Bachelor of Science (B.S.) - Industrial Organizational Psycholgy
Applachain Sate University
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