Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher MacDowell

Fultonville

Summary

Dynamic and goal-oriented professional with extensive experience at Walmart, excelling in stocking and inventory management. Proven ability to enhance customer satisfaction through effective communication and active listening. Skilled in pallet jack operation and critical thinking, consistently achieving efficient workflows and maintaining high standards of organization in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Overnight Stocker

Walmart
11.2024 - Current
  • Stocked shelves efficiently, ensuring product availability and organization throughout the store.
  • Operated pallet jacks and forklifts safely to transport merchandise within the warehouse.
  • Collaborated with team members to maintain clean and safe working environments.
  • Monitored inventory levels, reporting discrepancies to management for timely resolution.

Customer Service Representative

Spectrum
02.2024 - 10.2024
  • Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
  • Managed high-volume call traffic while maintaining quality service standards.
  • Collaborated with team members to streamline processes, improving response times.
  • Trained new staff on customer service protocols and system navigation.

Order Filler

Walmart
04.2023 - 12.2023
  • Efficiently filled customer orders, ensuring accuracy and timely processing.
  • Operated warehouse equipment, adhering to safety protocols and operational standards.
  • Collaborated with team members to maintain organized inventory management systems.
  • Conducted quality checks on outgoing products to ensure compliance with specifications.
  • Assisted in maintaining cleanliness and organization of the warehouse environment.
  • Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.

Overnight Shift Leader

Walmart
09.2022 - 04.2023
  • Supervised overnight operations, ensuring efficient workflow and adherence to company policies.
  • Coordinated team tasks, enhancing communication and collaboration among staff members.
  • Trained new employees on operational procedures and safety protocols for improved compliance.
  • Monitored inventory levels, facilitating timely restocking to meet customer demand.

Stocking Associate

Walmart
12.2021 - 09.2022
  • Organized and stocked merchandise on sales floor to enhance product visibility.
  • Assisted in maintaining inventory accuracy through regular cycle counts.
  • Collaborated with team to ensure timely restocking of shelves during peak hours.
  • Followed safety protocols while operating equipment for efficient stock handling.
  • Participated in training sessions to improve knowledge of inventory management systems.
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.

Cashier

Walmart
07.2021 - 12.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and product selection to enhance shopping experience.
  • Maintained cleanliness and organization of checkout areas for improved workflow.
  • Collaborated with team members to manage peak hours effectively and minimize wait times.
  • Handled cash register operations, including balancing cash drawers at shift end.
  • Educated customers on promotions, loyalty programs, and store policies to boost engagement.

Cart Attendant

Walmart
12.2020 - 07.2021
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Removed broken and unserviceable carts from inventory for repair.

Education

Culinary Arts

Fonda-Fultonville High School
Fonda, NY
06-2021

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Time management
  • Goal oriented
  • Decision-making

Timeline

Overnight Stocker

Walmart
11.2024 - Current

Customer Service Representative

Spectrum
02.2024 - 10.2024

Order Filler

Walmart
04.2023 - 12.2023

Overnight Shift Leader

Walmart
09.2022 - 04.2023

Stocking Associate

Walmart
12.2021 - 09.2022

Cashier

Walmart
07.2021 - 12.2021

Cart Attendant

Walmart
12.2020 - 07.2021

Culinary Arts

Fonda-Fultonville High School

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