Christopher Maceau

-Ensured every department has been well staffed through personal connections of seasonal employees. This has fostered a decade long concomitance within the whitewater and ski industry in Northern Colorado.

-With a strong connection to the Fort Collins community, has created a reliable pipeline of enthusiastic, hardworking seasonal employees.

-Headed up new hire training across all departments within the winter store, including; Front to back fluency in both JESTA and EZrent. Interpersonal customer engagement. Tune Shop- safety and practices. Warranty and return protocols.

-Frequently called upon to act both as interim Assistant Manager and Manager on Duty as staffing needs evolve throughout the seasons.

-Fostered a loyal community of local customers based in the Northern Colorado Region. This includes multigenerational families with years of the Christy Sports brand loyalty.

-Lead the tri-state area in several different metrics for sales within my department.

-Enthusiastically lead the charge with hundreds of positive Google reviews with ZERO negative reviews to bolster the companies image and drive better business.

-Established and maintained cross-functional relationships with brand reps and sister stores to support efficient operations and communication.

-Coordinated and executed the yearly rental inventory through to completion for eight seasons.

-Spearheaded frequent Store inventory counts and inventory QC.

-Traveled extensively to help Salomon Snowboards run industry demos.

-Set up and participated in both the SIA and WWRSA Demos and showcases.

-Networked with other ski industry buyers, managers, and owners from across the country.

-Have met and worked alongside all sales reps from every winter brand Christy Sports carries.

-Led river safety briefings for groups, ensuring adherence to safety protocols and enhancing client experience.

-Trained new guides in extensive, month long deep dives in all things whitewater, from customer interaction to river safety, navigation, and rescue techniques.

-Collaborated with local authorities to assist with Swift Water Rescue situations.

-Developed strong relationships with local businesses, fostering a supportive community network within the industry.

-Maintained a high level of expertise in whitewater rafting techniques, resulting in excellent client feedback.

-Stayed current on industry trends and developments through regular participation in workshops and conferences, enhancing professional knowledge and skills as a guide.