Christopher Mackay
Costa Mesa,California
Summary
Leader in the relentless pursuit of excellence with distinguished experience in SaaS industry. Committed to increasing productivity through process and system improvement. Motivated by accomplishment. High EQ and dedicated to optimizing employee talent.
Overview
6
6
years of professional experience
Work History
Director of Enterprise Applications
Restaurant365
01.2023 - Current
- Lead design and development of OTC integration from SFDC CPQ to Sage Intacct via iPaaS tool Workato
- Manage lean team of 3: SFDC Administrator, Intacct Administrator, and Integration Engineer.
- Guide development, integrations, and deployment of Enterprise and ancillary systems in preparation for IPO.
- Direct procedures and data governance of essential data points that flow to data pipeline.
Director of Business Intelligence
Restaurant365
06.2022 - 03.2023
- Drove business intelligence throughout organization by deploying 5 DOMO dashboards reporting KPIs to various executives
- Lead design of SaleForce CPQ Renewals and Amendments build to meet business needs.
- Implemented contracts module in Sage Intacct and personally migrated ~2,300 contracts from legacy contract system
- Lead project to define, develop, and deploy streamlined UI for attrition management, reducing manual work by 50% and preventing billing errors related to churned products by 100%
Senior Manager, Business Intelligence & Operations
Restaurant365
08.2021 - 06.2022
- Lead business intelligence and analytics of organization in post merger integration
- Implemented DOMO platform and managed vendor relationship
- Assessed acquired company data sources and utilized ETL to merge critical data with R365 data in DOMO platform
- Drove insights in organization by providing first combined looks at company KPIs
FP&A Manager
Restaurant365
01.2021 - 07.2021
- Directed production of annual company-wide budget built on sound understanding of current operational procedures and advanced predictive models utilizing VBA macros.
- Produced monthly and quarterly reporting deliverables to board of directors by directing and reviewing work of 3 analysts in areas ranging from GTM performance to Financial analysis.
- Owned production of quarterly board of directors board deck.
- Managed CRM migration from Dynamics CRM to SFDC for 1,800+ customers.
Business Intelligence and Revenue Analyst
Restaurant365
01.2020 - 12.2020
- Designed and deployed 3 Power BI dashboards used weekly by executive team to gauge company performance and industry conditions during Covid-19 pandemic.
- Created first R365 data cube providing analytical depth around cohorts, retention, and profitability.
- Designed and implemented complex forecasting models for sales and marketing spend and headcount capacity needed to achieve 2021 sales targets.
Data Migration Analyst & Lead
Restaurant365
08.2018 - 01.2020
- Lead team of 6 data import specialists.
- Developed VBA and SQL scripts to improve data import time by 94%.
- Created validation methodology to ensure complete accuracy of migrated data and delivered validation to every customer.
- Migrated millions of rows of complex, historical financial data to R365 databases with 100% accuracy.
Tax Consultant
Deloitte
05.2017 - 07.2018
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax documents.
- Calculated estimated tax payments for clients
- Analyzed financial documents to accurately reflect client information on tax returns
- Utilized tax software to prepare returns and meet deadlines
Education
Bachelor of Science - Accounting
Brigham Young University
Provo, UT04.2017
Skills
- Process improvement
- Agile project management
- Business intelligence and analytics
- Enterprise applications
- Board of directors support
- CRM and ERP applications proficiency
Timeline
Director of Enterprise Applications
Restaurant365
01.2023 - Current
Director of Business Intelligence
Restaurant365
06.2022 - 03.2023
Senior Manager, Business Intelligence & Operations
Restaurant365
08.2021 - 06.2022
FP&A Manager
Restaurant365
01.2021 - 07.2021
Business Intelligence and Revenue Analyst
Restaurant365
01.2020 - 12.2020
Data Migration Analyst & Lead
Restaurant365
08.2018 - 01.2020
Tax Consultant
Deloitte
05.2017 - 07.2018
Bachelor of Science - Accounting
Brigham Young University
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