Christopher Maple
Lucasville,OH
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and quickly responding to questions and inquiries. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Case Manager
Shawnee Counseling
Portsmouth, OH
04.2023 - Current
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Assisted individuals with eligibility for available benefits.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
Case Manager
The Counseling Center
Portsmouth, OH
02.2023 - 04.2023
- Transitioned clients to different providers based on progress or needs.
- Reviewed treatment plans against individual goals and healthcare standards.
- Implemented quality disciplinary and team building policies to foster staff satisfaction and productivity.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Consulted with staff on resolution of complex service issues.
Deparatment Mangager
Save-A-Lot
Lucasville, OH
10.2008 - 04.2020
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunitities
- Executed targeted merchandising and promotional plans to meet department sales goals.
Education
MBA - Business Administration
Southern New Hampshire University
Hooksett, NH07.2024
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH06.2023
Skills
- Data Entry and Analysis
- Interdisciplinary Collaboration
- Quality Assurance Controls
- Organization and Multitasking
- Records Management
- MS Office
- Emotional Awareness
- Staff Management
Certification
- CDCA - 2023
Timeline
Case Manager
Shawnee Counseling
04.2023 - Current
Case Manager
The Counseling Center
02.2023 - 04.2023
Deparatment Mangager
Save-A-Lot
10.2008 - 04.2020
MBA - Business Administration
Southern New Hampshire University
Bachelor of Science - Business Administration
Southern New Hampshire University
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