DANIELLE MONTZ
Fairhope,AL
Summary
Banking professional with 11 years of experience in branch operations, customer service, and team leadership. Adaptable and team oriented, I excel in driving efficiency, ensuring compliance, and building strong client relationships. Skilled in cash handling, lending, financial sales, and risk management, I am committed to fostering a positive work environment and supporting team success.
Overview
12
12
years of professional experience
Work History
Branch Manager
United Bank
2019.05 - 2025.08
- Promoted from Teller to Assistant Manager and then to Branch Manager over a 6-year career. Managed daily branch operations, ensuring compliance and operational efficiency. Led and developed a team, driving performance and customer satisfaction. Boosted revenue through cross-selling financial products and services, while overseeing cash management and risk control. Built strong client relationships, contributing to branch growth and success.
Teller
Synovus Bank
2018.12 - 2019.05
Processed transactions, handled cash, maintained account records, and ensured accuracy while delivering excellent customer service
Sales Associates
Bed Bath & Beyond
2017.08 - 2019.04
Operated the register, maintained and restocked merchandise, and provided product knowledge to enhance the customer shopping experience.
Teller
Wells Fargo
2014.02 - 2017.08
Processed transactions, handled cash, maintained account records, and ensured accuracy while delivering excellent customer service.
Education
Associate of Applied Science - Dental Assisting
Coastal Alabama Community College
Bay Minette, AL08.2018
Skills
- Customer Support
- Data Entry Analysis
- Cross Functional Collaboration
- Leadership
- Operational Efficiency
- Conflict Resolution
- Relationship building and management
- Team player
Timeline
Branch Manager
United Bank
2019.05 - 2025.08
Teller
Synovus Bank
2018.12 - 2019.05
Sales Associates
Bed Bath & Beyond
2017.08 - 2019.04
Teller
Wells Fargo
2014.02 - 2017.08
Associate of Applied Science - Dental Assisting
Coastal Alabama Community College