Jessica Martinez
Houston,TX
Summary
Decisive and detailed Recruiter builds and retains top talent with strategic sourcing and screening. works effectively with management to establish hiring criteria and improve organization attractiveness. Promotes open position on diverse platforms and engages with candidates to drive company hiring objective.
Overview
9
9
years of professional experience
Work History
Branch Manager
LSI Staffing
04.2024 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Senior Recruiter
Priority Workforce
08.2023 - 04.2024
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
- Operated and maintained applicant tracking and candidate management systems.
- Fostered positive candidate experiences through transparent communication throughout the recruiting process.
- Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.
- Provided exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates.
- Regularly attended networking events and conferences to expand professional network and identify potential candidates for future openings.
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Assistant Manager
TRS Craft Services
08.2022 - 08.2023
- Sourced candidates via active and passive means using numerous avenues for candidate discovery.
- Expanded company presence at job fairs, maximizing exposure to potential candidates and increasing applicant volume.
- Trained junior recruiters in interviewing, recruiting and onboarding strategies.
- Advertised job opportunities on social media platforms and job boards.
- Developed recruiting strategies to identify qualified candidates and build network.
- Studied job descriptions and qualifications to determine applicant requirements.
Assistant Branch Manager
Smith Personnel
07.2020 - 08.2022
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Advertised job opportunities on social media platforms and job boards.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Operated and maintained applicant tracking and candidate management systems.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Office Manager
Rapid Home Health Care
03.2018 - 05.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coached new hires on company processes while managing employees to achieve maximum production.
Recriter
Sunshine Personnel Solutions
01.2015 - 01.2018
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Collaborated with hiring managers to understand job requirements and expectations.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Operated and maintained applicant tracking and candidate management systems.
Education
High School Diploma -
Thurgood Marshall High School
Missouri City, TX06.2005
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Interviewing and Hiring
- Proficient in MS Office
- Goals and performance
- Relationship building and management
- Attention to Detail
- Staff recruitment
- Work Prioritization
- Applicant Tracking Systeam
- Customer Support
Languages
Spanish
Full Professional
Timeline
Branch Manager
LSI Staffing
04.2024 - Current
Senior Recruiter
Priority Workforce
08.2023 - 04.2024
Assistant Manager
TRS Craft Services
08.2022 - 08.2023
Assistant Branch Manager
Smith Personnel
07.2020 - 08.2022
Office Manager
Rapid Home Health Care
03.2018 - 05.2020
Recriter
Sunshine Personnel Solutions
01.2015 - 01.2018
High School Diploma -
Thurgood Marshall High School