CHRISTOPHER MARTIN
PHOENIX,AZ
Summary
Dynamic, highly motivated, goal oriented and production-minded professional with years of experience in building relationships in the transportation field.
Adept at fostering efficiency and profitability. Excelled at Fresh Freight and Allen Lund, by implementing cost-saving, bargaining practices and enhancing operational effectiveness. My background includes advanced logistics coordination, negotiation prowess and a proven track record in surpassing sales targets.
Averaging 230+ loads covered per month (28% of office volume) with increased earnings profitability (17% average per year) at Fresh Freight.
Maintained a monthly average of 300 loads for AUG, SEP, OCT of 2022 (while maintaining a 15% profit margin) at Fresh Freight.
Averaged 110 loads coverage per month (accounted for 18% of office volume) and increased earnings on those loads at 11% (2019 thru 2020).
Maintained an exceeding level of yearly sales goals (42% above established company goals) during the 2014/2015 fiscal year at Marcolin Eyewear.
Recognized with 18 weekly sales awards during 2011 at Envision Security Inc. Awards based on high sales and customer satisfaction surveys.
Overview
12
12
years of professional experience
Work History
Transportation Specialist
Fresh Freight
Scottsdale, AZ
06.2021 - Current
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Evaluated performance data to identify trends and opportunities for further efficiency & profitability gains.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Implemented cost control measures for transportation operations, reducing overall expenses without compromising service quality.
- Participated in regional meetings and conferences related to logistics and transportation, to exchange ideas that could benefit our organization''s overall operational efficiency.
Transportation Broker
Allen Lund Company
Scottsdale, AZ
03.2016 - 05.2021
- Responsible for new and existing customer development by providing targeted marketing trends, customer's cost/revenue expectations and regional truck capacity.
- Resolve customer inquiries through consistent communication: Truck tracking & tracing, updated ETA info, mechanical issues, in/out times at shipper/receiver, delays and detention requests.
- Build loads, set appointment times, communicate updated BOL info, request POD from carriers and process pickup / delivery fees.
- Establish and maintain relationships with new and existing carriers to expand regional capacity opportunities (also contact Allen Lund's Carrier Development team to bolster the carrier base).
- Follow SOP's and implement work instructions in accordance with Allen Lund's Management team.
Inside Business Development Representative
Marcolin Eyewear
Scottsdale, AZ
02.2013 - 01.2016
- Expanded business through effective network development, identifying potential and existing clients via outbound telephone and email, regarding new products and services available.
- Collaborated closely with marketing teams to develop targeted campaigns for lead generation and increase business profitability.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the business and profitability for our team.
Skills
- Logistics Coordination
- Price Negotiation
- Delivery Tracking
- Customer assistance
- Dispatching procedures
- Negotiating rates
- Shipment Scheduling
- Accounting Skills
- Confidential Document and Contract Processing
- Networking Skills
- Conflict Management Skills
- Call Center Phone Skills
- Hard and Soft Sales Skills
- Microsoft Word and Excel
- Interpersonal Skills
- Outlook
- DAT / Carrier 411 / Carrier Assure
Timeline
Transportation Specialist
Fresh Freight
06.2021 - Current
Transportation Broker
Allen Lund Company
03.2016 - 05.2021
Inside Business Development Representative
Marcolin Eyewear
02.2013 - 01.2016