Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities.
Overview
22
22
years of professional experience
Work History
Sales Professional
Globe Life- Family Heritage Division
Poplar Grove, Illinois
01.2024 - Current
Generated leads through cold-calling, networking, email campaigns.
Maintained relationships with existing customers to encourage repeat and additional sales.
Provided detailed product information to customers and answered inquiries in a timely manner.
Prepared presentations and conducted demos of products or services for potential buyers.
Utilized CRM software to track customer interactions and monitor progress toward goals.
Reviewed weekly and monthly sales results with management team members.
Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
Answered customer questions, shared product knowledge and researched pricing and availability.
Deputy Sheriff
McHenry County Sheriff's Department
Woodstock, IL
01.2006 - 12.2023
Prepared detailed written reports documenting incident information and investigative activities.
Investigated criminal activity such as assaults, burglaries, robberies, thefts.
Partnered with team members to implement service initiatives and achieve team objectives.
Developed relationships with members of the community through participation in various events or activities.
Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Collected and recorded information pertaining to manner and cause of deaths to report to coroner.
Prepared detailed documentation of felony-level property and violent crimes investigations.
Wrote detailed arrest and accident reports. Arrested and transported suspects or prisoners to jail or court to maintain custody.
Patrolled designated area to assist persons in trouble and render other public safety services.
Testified in court in connection with criminal prosecutions to support judicial process.
Attended meetings with local officials and representatives from community organizations concerning public safety initiatives. (Specifically the local DCFS Supervisors).
Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
Utilized law enforcement databases to identify suspects or verify information related to investigations.
Assisted as a both a member and a Board Member of the McHenry County Juvenile Officer's Association and the Illinois Juvenile Officer's Association from 2017 to 2023.
Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
Collected and preserved evidence associated with crimes, supporting investigations.
Strengthened traceability by developing organization systems for criminal prosecution case logs, records, reports and agendas.
Regulated vehicle flow, at times of emergency or congestion to reduce accidents.
Gathered evidence from crime scenes to assist with investigations.
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Trained new officers on proper patrol procedures and techniques. (2015) Dispatched and responded to appear at scenes of disorder or crime.
Patrolled assigned areas to detect suspicious activity and enforce laws and regulations.
Collaborated with other agencies during multi-jurisdictional operations or investigations.
Interviewed witnesses and victims of crimes to obtain additional information regarding incidents under investigation.
Identified and notified next of kin of deaths, offering counseling and support.
Interviewed subjects, targets and witnesses for information verification and corroboration.
Conducted preliminary or follow-up investigations of various crimes or other incidents to close open cases.
Interacted with citizens in a professional manner during routine patrols or while responding to calls for service. Served warrants, subpoenas, and summonses, encouraging adherence to legal proceedings.
Responded to emergency calls for service involving domestic disputes or other potentially hazardous situations.
Monitored and investigated suspicions persons and situations and unusual activities.
Conducted traffic stops, issued citations, and made arrests when necessary.
Collaborated with others to discuss new opportunities.
Hourly and Distripution/Hourly Manufactoring and Distripution/Freight Flow Lead
Snap-On Tools
Crystal Lake, Illinois
06.2004 - 12.2005
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Directed staff in receiving, stocking, and distributing merchandise.
Entered shipment details into database.
Used scanners to track parcel information, condition or receipt.
Organized and coordinated the loading of goods onto trucks for transportation.
Examined articles for defects and sorted according to extent of damage.
Understood and followed oral and written directions.
Collaborated with others to discuss new opportunities.
Prioritized and organized tasks to efficiently accomplish service goals.
Plumbing Assistant
Menards
Carpentersville, IL
06.2002 - 06.2004
Recommended, selected and located merchandise based on customer desires.
Provided product information to customers, answered questions, and made product recommendations.
Ticketed, arranged and displayed merchandise to promote sales.
Education
CDL- Class A - Commerical Driver's License
Eagle Training Services Inc.
Crystal Lake, IL
06-2024
Associates in Fine Arts/ CDL -
McHenry County College
Crystal Lake, IL
Skills
Public Safety
Disturbance Resolution Witness Interviews
Witness Communication
Victim Communication
Incident Response
Relationship Building and Management
Staff Management
Efficient with an extremely high case load
Commerical Driver's License Class A/ No Restrictions
References
References available upon request.
Timeline
Sales Professional
Globe Life- Family Heritage Division
01.2024 - Current
Deputy Sheriff
McHenry County Sheriff's Department
01.2006 - 12.2023
Hourly and Distripution/Hourly Manufactoring and Distripution/Freight Flow Lead
Licensed Insurance Sales Consultant at Transparent Financial-Globe Life Family Heritage DivisionLicensed Insurance Sales Consultant at Transparent Financial-Globe Life Family Heritage Division