Christopher Massaquoi
Annandale,VA
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Field Service Technician
Toshiba Global Commerce Solutions
Virginia , VA
04.2023 - Current
- Installed and configured hardware components such as motherboards, processors, memory and hard drives.
- Performed maintenance on computer systems to ensure optimal performance.
- Diagnosed computer issues using specialized software tools and troubleshooting techniques.
- Replaced defective parts on computers, laptops, tablets and other devices.
- Provided technical assistance to customers with computer related problems.
- Assisted in the setup of new workstations, printers and peripherals.
- Implemented system upgrades by installing new software versions and applications.
- Tested network connections to diagnose connectivity issues and resolve them accordingly.
- Responded to customer inquiries via phone or email regarding product support information.
- Created user accounts for new employees on company networks and provided access privileges as necessary.
- Configured routers, switches, firewalls and other network equipment to meet customer requirements.
- Assisted in training end-users on proper use of hardware and software products.
- Conducted regular maintenance checks on all company owned machines.
- Serviced and repaired designated equipment to meet company standards and specifications.
Security Officer
Allied Universal Security Services
Virgilina, VA
05.2023 - 01.2024
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Healthcare Safety Security Associate
Kaiser Permanente
Virgilina, VA
02.2021 - 11.2023
- Ensured compliance with security standards, policies and procedures.
- Monitored access control systems to verify valid credentials.
- Conducted regular assessments of physical security measures and surveillance systems.
- Investigated security incidents and notified relevant personnel of any suspicious activities.
- Assisted in the development of emergency response plans for potential threats or incidents.
- Provided technical guidance on security-related issues to other employees.
- Reviewed logs from CCTV cameras and identified any suspicious activity.
- Responded promptly to requests for assistance from customers or visitors.
- Performed daily checks of building entrances, exits and perimeters.
- Prepared detailed reports on all security-related investigations or incidents.
- Coordinated with law enforcement agencies during high-risk situations.
Education
Master of Science - Computer Science And Engineering
Parul University
India11-2021
Bachelor of Science - Computer Engineering
Parul University
India11-2019
Skills
- E-commerce
- Online Business Management
- Data Analysis
- Marketing
- Customer Service
- Microsoft Access
- Social Media
- Adobe Photoshop
- Customer Service
- System Installation
- Investigation Documentation
- Emergency Response
- Crime Prevention
- Electronic Surveillance
- Document Management
- Access Control
Languages
English
Full Professional
Affiliations
- Student Council.
- Sports.
- Volunteering.
- Peer Tutoring.
- Studying Abroad.
- Cultural awareness
- Interest in self development
- Communication skill
Timeline
Security Officer
Allied Universal Security Services
05.2023 - 01.2024
Field Service Technician
Toshiba Global Commerce Solutions
04.2023 - Current
Healthcare Safety Security Associate
Kaiser Permanente
02.2021 - 11.2023
Master of Science - Computer Science And Engineering
Parul University
Bachelor of Science - Computer Engineering
Parul University
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