CHRISTOPHER MAYA
AMMON,ID
Summary
With strong problem-solving abilities, a willingness to learn, and excellent communication skills, this candidate is poised to contribute to team success and achieve positive results.
Overview
3
3
years of professional experience
Work History
QA Lab Tech
Idaho Pacific Holdings
04.2024 - Current
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared reagents, media, and solutions to use for laboratory testing and analysis.
- Properly document and assign products based on laboratory tests
- Utilized software tools for data management and analysis purposes.
- Work in the Packaging, Production, or Bacteria Lab as needed.
Lead Project Manager
Mercury, Inc.
05.2022 - 08.2023
- Oversaw all aspects of project lifecycle from initial planning stages through execution, monitoring progress closely against established goals and objectives.
- Improved overall client satisfaction with clear communication, consistent status updates, and proactive issue resolution.
- Facilitated stakeholder alignment by conducting regular meetings to discuss progress updates, address concerns, and set expectations.
- Established strong relationships with clients through transparent communication practices and exceptional rapport-building skills.
- Coordinate project meetings and take meeting notes to organize and archive them for later review.
CSR Manager/Office Manager
LP Propane
10.2021 - 05.2022
- Manage a team of Customer Service Representative's time cards, duties and performance
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Assisted customers with account set-up, enabling smooth transitions into using the company's products or services.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Bachelor of Arts - Sociology - Criminology And Criminal Justice
California State University Northridge
Northridge, CA05.2017
Skills
- Data Entry
- Quality Control and Attention to Detail
- Sample Preparation
- Chemical Handling
- Interpersonal and written communication
- Documentation And Reporting
- Project Scheduling
- Client Relationship Management
- Documentation Management
- Time Management
- Adaptability
- Gantt Charts
Timeline
QA Lab Tech
Idaho Pacific Holdings
04.2024 - Current
Lead Project Manager
Mercury, Inc.
05.2022 - 08.2023
CSR Manager/Office Manager
LP Propane
10.2021 - 05.2022
Bachelor of Arts - Sociology - Criminology And Criminal Justice
California State University Northridge
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