Hardworking driver with over 11 years of professional driving experience. Well-organized in understanding my tasks and duties . Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mental Health Driver
Johnson County Mental Health Center
Shawnee, KS
02.2013 - Current
Maintained accurate logs of vehicle inspections and repair status.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Communicated effectively with dispatchers regarding pick-ups of clients
Provided excellent customer service by responding to clients
Reported any incidents involving the car and to management immediately.
Adhered to company policies and procedures related to safety and security standards.
Participated in training sessions regarding how to handle communicating with clients.
Participated in training sessions regarding safe driving practices and defensive driving techniques.
Conducted pre-trip inspections prior to departure.
Utilized GPS to optimize routes and continuously meet estimated times.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Performed pre-trip inspection checks and reported problems to supervisor.
Achieved consistently high customer scores due to exceptional service.
Picked up clients from specific locations to transport and drop off at destinations.
Transported riders to designated stops according to pre-determined schedules.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Transported clients to specified destinations safely and on-time.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Education
High School Diploma -
Shawnee Mission North High School
Overland Park, KS
Video Game Design
East Tennessee State University
Johnson City, TN
Skills
Vehicle Inspection
Revenue Generation
Clean Driving Record
Safety Protocols
City and non-city driving
Transportation
Vehicle inspections
Safe driving techniques
Customer Service
Defensive Driving
Processes and procedures
Accident Prevention
Driving and transportation
Confidentiality understanding
Customer rapport
Valid Driver's License
Flexible Schedule
Punctuality
Traffic Law Observation
Problem-Solving
Punctual and Reliable
Relationship Building
standard car vehicles expertise
Navigational Systems and GPS
Accomplishments
I have Awards from working 10 years for Johnson county mental health transportation
I have an award for being one of the top drivers for rides completed.
Certification
Completed peer support certification and MANDT Training
Associate Manager, Clinical Health Services at Aetna Better Health of KansasAssociate Manager, Clinical Health Services at Aetna Better Health of Kansas