Christopher Mays

• Perform basic maintenance on vans and schedule larger services
• Hand out bags with keys, phones, chargers to 70 drivers a day and receive them back in the evening
• Check vans condition upon drivers return in the evening
• Coach drivers on ways to improve on deliveries
• Occasionally deliver packages myself

• Reduced waste by regularly examining robots'' performance, identifying inefficiencies, and making necessary adjustments.
• Conducted thorough troubleshooting and repairs, minimizing downtime due to technical issues with robots.
• Improved production efficiency by monitoring and adjusting robot performance to meet specifications.
• Ensured smooth transitions during production shifts by documenting daily activities related to robot operations and maintenance.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Created and maintained safe and secure work environments for employees.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Hired and trained employees to follow proper rules and regulations in the workplace
• Working on vehicles including changing oil and other fluids as well as replacing bulbs and filters

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Enforced company policies and regulations with employees.
• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Correctly handled inventory on a weekly and monthly basis

• handled cash/credit card flow to and cash drawers to make sure income is efficiently controlled

• made a team environment to help make a quick efficient work place

• handled customer issues to make sure they are still satisfied with their experience and are willing to return again

• handled employee issues to make sure our team could work together efficiently