CHRISTOPHER MCCARTER
Athens,United States
Summary
I'm an experienced professional, accustomed to deadline-driven, fast-paced, high-stress work environments. As a Financial Reporting Specialist, I produce accurate, consistent financials for my clients. I respond to their questions/concerns with a knowledgeable, client-centric approach that hopefully eases some of the responsibilities of their position. I also provide live AP and sales tax filing services. As an assistant manager and crew trainer I have experience with all facets of customer operations, customer retention, productivity, team management, inventory management, and cash management. I was a versatile team leader with an established reputation in developing high-performing teams throughout the Athens district. I am passionate about managing and building strong and influential relationships with guests who enjoy a high-quality product.
Overview
6
6
years of professional experience
Work History
Financial Reporting Specialist
Doyle Accounting Services, Inc.
05.2022 - Current
- Assemble consistent, accurate monthly and yearly Financials for clients that adhere to compliance standards for their brand and general accrual accounting principles
- Serve as knowledgeable, responsive resource for client concerns and questions regarding their Financials and the financial implications of operational decisions
- Understand individual attributes and connections between related parties, payroll, cost of goods, inventory, assets, liabilities, and expenses to generate a full, clear-cut snapshot of a client's company
- File timely, monthly sales tax returns on the client's behalf
- Provide live AP services for clients and their vendors
Assistant Manager
Zaxby's Franchising LLC
02.2020 - 05.2022
- Manage shifts and operations at 4 separate locations in Athens including the biggest profit-generating corporate location
- Assisted with the planning and execution of large-scale catering orders for athletic programs, corporate gatherings, and other wide-ranging events (usually $500 or more)
- Trained, supervised and evaluated staff, enabling them to improve skills and achieve daily objectives
- Provide coaching to staff members to assist with development and drive improved performance
- Supervised, trained, mentored and developed colleagues; assisting with recruitment and performance review
- Maintain and enhance customer satisfaction by providing ongoing, proactive support throughout the customer life cycle
Certified Crew Trainer
Zaxby's Franchising LLC
02.2019 - 02.2020
- Developed proficient team members with a focused mentality toward efficient service and customer satisfaction
- Trained incoming managers and recent corporate hires on procedures, operations, and expectations of the Zaxby's brand
- Demonstrated integrity and honesty while interacting with guests, team members and managers
- Assisted customers by providing information and resolving their concerns
Team Member
Zaxby's Franchising LLC
02.2018 - 02.2019
- Achieved or exceeded operational performance targets by performing assigned on-standard tasks efficiently and effectively
- Managed personal workload, priority items, and ensured timely escalation of key risks/issues to management
- Identified and executed process improvements, provided guidance and support on key processes and technology initiatives to the business
Education
BBA - Finance
University of Georgia
Athens, GA07.2021
High School Diploma -
Rutland High School
Macon, GA01.2014
Skills
- Microsoft Office
- Thomson Reuters Accounting Software
- SAGE Intacct Accounting Software
- Employee Development/Training
- Cash Management
- Customer Relations
- Strategic Leadership
- Relationship/Team Building
- Time Management/Prioritization
- Financial Literacy
- Organizational Learning
- Operations Management
Timeline
Financial Reporting Specialist
Doyle Accounting Services, Inc.
05.2022 - Current
Assistant Manager
Zaxby's Franchising LLC
02.2020 - 05.2022
Certified Crew Trainer
Zaxby's Franchising LLC
02.2019 - 02.2020
Team Member
Zaxby's Franchising LLC
02.2018 - 02.2019
BBA - Finance
University of Georgia
High School Diploma -
Rutland High School
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