Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christopher McCreary

The Woodlands,TX

Summary

Accomplished Leader Development Specialist with a proven track record at Caliber Collision and the United States Air Force, enhancing team performance and customer satisfaction through expert problem-solving and influential coaching. Spearheaded leadership programs, achieving significant improvements in operational efficiency and team readiness. Skilled in process improvement and motivating teams, with a focus on quality assurance and results.

Overview

9
9
years of professional experience

Work History

Leader Development Specialist

Caliber Collision
05.2023 - 06.2024
  • Facilitator/Trainer of Leadership Development Programs.
  • Formulates training and determines instructional methodology to be implemented.
  • Leverages training needs in combination with effective techniques to deliver group instruction, lectures, demonstrations, conferences, meetings, experiences, and workshops.
  • Delivers corporate onboarding programs.

Service Advisor

Caliber Collision
12.2022 - 05.2023
  • Streamlined project management processes by implementing Agile methodologies and cross-functional team collaboration.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Expeditionary Trainer

United States Air Force
09.2019 - 01.2022
  • Advised Senior Management of strategic training plans to enhance technical and leadership skills, recognized by Congress for initiating virtual training center during COVID.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Implemented annual training instructions for 352 individuals to ensure legal ability to carry firearms and conduct federal law enforcement duties.
  • Prepared teammates before deployments for skills and expectations to handle responsibilities overseas.

Fly Away Security Team Lead (FAST)

United States Air Force
10.2018 - 05.2019
  • Team Lead for over 70 missions off installation, fortified $24 million in assets, as well as conducted site surveys, organized logistics, and coordinating flight schedules.
  • 3 downed aircraft retrieval missions, securing 4 acres and 46 individuals without loss of American life.
  • Enhanced security measures by implementing effective team training programs and protocols.
  • Reduced security incidents by conducting thorough risk assessments and addressing vulnerabilities

Security Forces Patrolman

United States Air Force
09.2015 - 10.2018
  • Conducted security checks on vehicles entering the premises, mitigating risks associated with unauthorized access or contraband materials.
  • Completed rigorous training programs in defensive tactics, firearms proficiency, and first aid to enhance skill set and job performance.
  • Utilize federal database to identify warrants and make arrests.
  • Collaborated with local law enforcement agencies to address potential threats and share vital information.

Education

Bachelor of Arts - Business Management

Sam Houston State University
Huntsville, TX
05.2026

Associate of Arts - Criminal Justice

Community College of The Air Force
Montgomery, AL
01.2022

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Motivating Teams
  • Influencing Others
  • Continuous improvements
  • Coaching abilities
  • Process Improvement
  • Recruitment and hiring
  • Training and mentoring
  • Marketing and Networking

Accomplishments

  • Won Airman Below The Zone (Promoted early ahead of peers, selection is incredibly competitive below 15% military wide)
  • Hand selected for POTUS security detail
  • Air Force Achievement Medal (2017,2019)
  • Team of the Year (Training section, 2021)
  • Tau Sigma Honor Society

Timeline

Leader Development Specialist

Caliber Collision
05.2023 - 06.2024

Service Advisor

Caliber Collision
12.2022 - 05.2023

Expeditionary Trainer

United States Air Force
09.2019 - 01.2022

Fly Away Security Team Lead (FAST)

United States Air Force
10.2018 - 05.2019

Security Forces Patrolman

United States Air Force
09.2015 - 10.2018

Bachelor of Arts - Business Management

Sam Houston State University

Associate of Arts - Criminal Justice

Community College of The Air Force

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Christopher McCreary