Dedicated Automotive Technician with a track record of excellence in vehicle maintenance and repair at Randy Marion. Leveraged strong work ethic and problem-solving skills to enhance customer satisfaction and improve operational efficiency. Excelled in engine repair and customer service, contributing to a significant increase in repeat business and referrals.
Enthusiastic technician willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Always take the time to be sure I produce quality work. any mistake made can and will be corrected. I can work under pressure with tight deadlines.
Overview
5
5
years of professional experience
Work History
Automotive Technician
Randy Marion
04.2022 - Current
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
Assisted senior technicians with challenging projects, gaining valuable hands-on experience in various aspects of automotive repair work.
Tire Technician
Discount Tire
06.2020 - 04.2022
Rotated, mounted and balanced tires on cars, trucks, and vans.
Replaced and repaired tires using best practices for safe vehicle maintenance.
Improved customer satisfaction by providing timely and accurate tire services.
Operated machines safely and correctly, including tire changers and wheel balancers.
Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Educated customers on proper tire maintenance, leading to increased safety and longer-lasting products.
Developed strong relationships with clients, resulting in repeat business and referrals.
Participated in ongoing training programs to expand product knowledge and improve sales techniques continuously.
Addressed customer concerns promptly, fostering trust and loyalty among patrons while maintaining company reputation.
Increased tire sales by implementing effective upselling techniques and providing excellent customer service.
Factory Worker
Smart Wood
04.2020 - 06.2020
Used equipment properly to avoid workplace hazards or injuries.
Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
Collaborated with team members to meet daily production quotas, promoting a positive work environment.
Carefully packaged finished products and prepared for shipment.
Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
Education
Associate - Automotive Fundamentals
NASCAR Technical Institute
Mooresville, NC
03-2022
High School Diploma -
Knox Central Highschool
Barbourville, KY
05-2020
Skills
Strong work ethic
Attention to detail
Physical stamina
Flexible schedule
Engine repair
Problem-solving
Time management
Troubleshooting skills
Customer service
Inspecting vehicles
System repairs
Heavy lifting
Automotive electronics
Timeline
Automotive Technician
Randy Marion
04.2022 - Current
Tire Technician
Discount Tire
06.2020 - 04.2022
Factory Worker
Smart Wood
04.2020 - 06.2020
Associate - Automotive Fundamentals
NASCAR Technical Institute
High School Diploma -
Knox Central Highschool
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