Experienced with quality control and leading inspection teams to ensure regulatory compliance. Utilizes strong analytical skills to identify and resolve issues efficiently. Track record of fostering team collaboration and maintaining high standards of inspection accuracy.
Overview
2
2
Certifications
35
35
years of professional experience
Work History
Inspector Supervisor/Expert
Arkansas Department of Human Services (DPSQA)
2026.08 - Current
Supervisor of Inspectors and Surveyors who perform pre-licensure inspections, compliance review, and complaint investigations to assess adherence to applicable program requirements and standards
Supervised inspectors and surveyors performing pre-licensure inspections, compliance reviews, and complaint investigations to ensure adherence to program requirements and standards
Conduct advanced inspections and high-priority investigations regarding provider non-compliance and complaints
Advised during risk assessments and developed long-term corrective strategies.
Analyzed data, conducted audits, and identified trends to develop actionable plans for risk mitigation
Analyze data, conduct audits and identify trends to create actionable plans to mitigate risk
Conducted advanced inspections and high-priority investigations into provider non-compliance and complaints to uphold regulatory standards
Serves as a subject matter expert on DPSQA regulatory standards, advising agency leadership on operational risk and policy updates
Program Support and Family Coordination
Arkansas Department of Human Services (DAABHS)
2024.07 - 2026.08
Conducted in-home assessments to establish strong client relationships, facilitate intakes, ensure client satisfaction, and assist families in gaining guardianship over loved ones
Developed, coordinated, implemented, and monitored public health programs to address specific health issues or populations across Arkansas.
Supported state efforts to improve community health through evidence-based program strategies, stakeholder engagement, and interagency collaboration
Supported state initiatives to improve community health through evidence-based program strategies and stakeholder engagement, fostering interagency collaboration
Testified in administrative hearings, arbitrations, or court proceedings as needed.
Chief of Police
Town of Hydro
2020.08 - 2024.07
Reviewed financial results and aligned departmental strategies with fiscal goals in annual operating plan
Oversaw hiring, performance evaluation, training, dismissals, resignations, grievances, and other employee related issues
Supervised all members assigned as school resource officers and their day-to-day work within the school district
Oversaw hiring, training, performance evaluations, and employee relations to maintain a high-functioning department
Reviewed financial results and worked toward the fiscal goals established in the annual operating plan
Facilitated conferences with students, parents, and school staff to address law enforcement concerns and foster community relations
Led an organization's regulatory strategy and ensured operations follow all external laws and internal policies
Designed and implemented comprehensive compliance programs to ensure adherence to regulatory standards
Developed and delivered organization-wide training programs to promote a strong culture of ethics
Supervised compliance managers and analysts, providing performance reviews and training to enhance operational direction
Ensured audit readiness, led internal reviews, and managed responses to regulatory inquiries and external investigations
Partnered with executive leadership, legal counsel, and operational departments to align practices with evolving local, state, or federal laws
Civil Affairs Specialist
United States Army
1992.01 - 2007.12
Planned U.S. Government interagency procedures for national and regional emergencies
Assisted with civil-military planning and support
Supported civil-military planning and coordination efforts
Analyzed physical security situations in Mogadishu, Somalia and Port-A-Prince, Haiti
Instructor for the Transportation Officer Basic Course. Fort Eustis, Virginia
Collaborated with foreign officials to prepare and analyze comprehensive damage assessments
Education
Master of Public Administration -
2012-01
Council on Law Enforcement Education and Training
2024-01
Lean Six Sigma, Green Belt Certification
2022-01
Criminal Justice Institute, DWI Detection Standardized Field Sobriety Testing
2007-01
Bachelor of Science - Criminal Justice Administration
2002-12
Arkansas Law Enforcement Training Academy
1999-01
Skills
Workload prioritization
Quality control management
Inspection techniques
Compliance training
Certification
Lean Six Sigma Certification, Project/Program Manager, Crisis Intervention Training (CIT), Financial Management, Strategic Marketing and Outreach Initiatives, 1700 hours Law Enforcement Training, Knowledge of State and Federal Programs, US Army 1992-2007, Grant Writer, Data Analysis & Reporting, Staff Training and Development
Personal Information
Title: Master Public Administration (MPA), Crisis Intervention Team (CIT)
Training & Development
DHS 86-1 New Supervisor Training
Ethical Issues and Decisions in Law Enforcement
6 Critical Practices for Leading a Team
Introduction to Conspiracy Investigations
Introduction to Highway/Rural Drug Investigations
Introduction to Patrol Drug Investigation
Risk Management and Violence in Undercover Operations
Arkansas Crime Information Center Terminal Operator
Arkansas Basic Law Enforcement Certificate
Arkansas General Law Enforcement Certificate
Basic Crime Stoppers Course
Courtroom Testimony
Chemical Tests for Breath Alcohol on the BAC DataMaster
Crime Scene Issues for First Responders
DWI Detection Standardized Field Sobriety Testing and Traffic Occupant Protection Strategies
Instructor Training Course
National Narcotic Detector Dog Certified (K9 Officer)
Senior-Level Management Professional
Program Management/Crisis Intervention/Conflict Resolution/Policy Advocacy and Compliance
Accomplished, driven and experienced in lean six sigma concepts, internal/external investigations, case management, case documentation, crisis intervention and conflict resolution. Proven track record within the United States Army from January 1992 to December 2007. Highly effective communicator, with strong interpersonal and verbal communication skills, as well as the ability to translate complex technical information into engaging and easily understandable content. Experienced in high-tempo environments requiring sound judgement, detailed reporting, financial management, staff development
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