Christopher Mejia
Hollywood,FL
Summary
Dynamic individual with hands-on experience in Automotive repairs and services and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Pep Boys
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Facilitated efficient loading and unloading of trucks to ensure timely inventory management.
Allison Transmission Tech
Florida Detroit Diesel Allison
01.2022 - Current
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Assisted in software development projects, contributing to release of innovative applications.
- Streamlined club operations by implementing efficient data management systems.
- Repaired transmissions to ensure optimal vehicle performance.
- Diagnosed transmission issues based on customer reports, ensuring accurate problem identification.
- Developed comprehensive part lists and estimates for transmission projects and repairs.
- Communicated directly with customers to address technical inquiries and ensure satisfaction.
- Programmed new transmission control modules and updated software on existing TCMs to ensure optimal vehicle performance.
- Conducted thorough road tests to ensure successful transmission repairs.
Automotive Technician
Gunther Vw Of Ft Lauderdale
05.2017 - 01.2022
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Prepared detailed repair estimates to support service advisors in presenting accurate information to customers.
- Executed road tests to ensure repairs were completed effectively.
- Answered customer inquiries to provide clarity on automotive issues.
- Executed body shop repairs for third-party insurance claims, ensuring high-quality workmanship.
- Executed precise alignments and performed engine removals, ensuring all necessary repairs were completed.
- Documented all vehicle repairs using company-provided computer systems, ensuring accurate records for customer reference.
- Mentored and provided technical guidance to junior technicians, ensuring accurate completion of complex repairs.
- Interpreted diagnostic data from scanners and test analyzers using service manuals.
- Safeguarded customer vehicles by applying protective floor mats, seat covers, and steering wheel covers.
Education
Automotive Service Technology - Automotive
Sheridan Technical College
Hollywood, FL04.2014
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Customer engagement
- Relationship building
- Phone etiquette
- Speak Spanish
- POS system operations
- Conflict resolution
- Upselling strategies
Certification
I hold full certification from Allison in transmission repairs, overhauls, and vehicle TCM programming, obtained through their official training program with my current employer. Additionally, I continuously update my skills to stay ahead in the evolving automotive industry.
Languages
Spanish
Professional Working
Timeline
Allison Transmission Tech
Florida Detroit Diesel Allison
01.2022 - Current
Automotive Technician
Gunther Vw Of Ft Lauderdale
05.2017 - 01.2022
I hold full certification from Allison in transmission repairs, overhauls, and vehicle TCM programming, obtained through their official training program with my current employer. Additionally, I continuously update my skills to stay ahead in the evolving automotive industry.
Retail Sales Associate
Pep Boys
Automotive Service Technology - Automotive
Sheridan Technical College
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