Maxine Luciano
Bergenfield,NJ
Summary
Experienced in managing medication inventory and ensuring compliance with safety protocols, contributing to the efficient operation of pharmacy services. Assisted pharmacists in the preparation and dispensing of prescriptions, while training new technicians on operational procedures. Demonstrated strong customer service skills by addressing patient inquiries and resolving issues effectively. Collaborated with healthcare providers to ensure accurate prescription details, maintaining a clean and organized pharmacy environment.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Senior Pharmacy Technician
Rite-Aid Pharmacy
Bergenfield, NJ
11.2013 - 07.2025
- Managed medication inventory and ensured proper storage procedures.
- Assisted pharmacists in preparing and dispensing prescriptions accurately.
- Trained new pharmacy technicians on operational procedures and safety protocols.
- Provided exceptional customer service by answering inquiries and resolving issues.
- Collaborated with healthcare providers to clarify prescription details as needed.
- Maintained cleanliness and organization of pharmacy workspaces and equipment.
- Monitored medication expiration dates and organized stock for optimal efficiency.
- Verified that all incoming prescriptions were accurate and complete prior to dispensing them.
- Processed third-party insurance claims for reimbursement of medications.
- Coordinated delivery services for patients unable to pick up their medications in person.
- Addressed and resolved patient complaints and concerns.
- Managed inventory levels, ensuring adequate stock of medication and supplies.
Education
Bachelor of Liberal Studies - English Language
Touro College
New York, NY 09.1998 - 05.2002
Skills
- Medication inventory management
- Prescription preparation
- Insurance claims processing
- Pharmacy software proficiency
- Medication safety protocols
- Customer service
- Problem solving
- Conflict resolution
- Pharmacy law compliance
- Drug inventory control
- Pharmaceutical calculations
Languages
Spanish
Professional
Timeline
Senior Pharmacy Technician
Rite-Aid Pharmacy
11.2013 - 07.2025
Bachelor of Liberal Studies - English Language
Touro College
09.1998 - 05.2002