Christopher Menendez
Miami,FL
Summary
Hardworking Automotive Technician with four years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Kiki Automotive And Air Conditioning
10.2019 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Maintained accurate records of time and materials required to perform repairs and service.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Passenger Service Agent
Swissport
10.2017 - 04.2019
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL08.2018
Associate of Arts - Psychology
Miami Dade College
Miami, FL08.2016
High School Diploma -
John A. Ferguson Senior High School
Miami, FL05.2014
Skills
- Inspecting Vehicles
- Parts Replacement
- Vehicle Inspection
- Electrical Failure Repairs
- Customer Service
- Bay Management
- Ticket Writing
- Estimating Work
- Maintenance Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Automotive Technician
Kiki Automotive And Air Conditioning
10.2019 - Current
Passenger Service Agent
Swissport
10.2017 - 04.2019
Associate of Science - Nursing
Miami Dade College
Associate of Arts - Psychology
Miami Dade College
High School Diploma -
John A. Ferguson Senior High School
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