Christopher Miles
Cambridge,OH
Summary
Highly motivated Cellular Sales Leader with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
19
19
years of professional experience
Work History
Piece Worker
Quality Cable Services
2023.01 - Current
- Developed a strong understanding of industry best practices to continuously improve performance and efficiency.
- Consistently meet and exceed weekly quotas to ensure maximum profitability
- Effectively communicated with owner about any issues or concerns during the reconstruction process, facilitating prompt resolution of problems as they arose.
Youth Case Manager
People To People
2023.03 - 2023.10
- Coordinated vocational training opportunities that helped prepare young individuals for future employment prospects.
- Assisted in securing stable housing for homeless youth by collaborating with local agencies and landlords.
- Conducted regular home visits to monitor the well-being of youth clients within their living environments, identifying any potential concerns or issues requiring attention from case managers or other professionals involved in their care plan management process.
- Maintained accurate records of client progress, facilitating more effective communication among team members regarding individual cases.
- Provided crisis intervention services when necessary, ensuring the safety and well-being of all program participants.
General Manager
Trail Run Enterprises
2019.01 - 2023.03
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of employees, fostering a positive work environment and high employee expectation and satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
District Manager, Sales
Cellular Sales, Tower Wireless, Wireless Center
2018.03 - 2019.01
- Supervised 15 locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Modeled best practices for sales and customer service.
Executive Recruiter
York And Associates
2017.02 - 2018.03
- Enhanced client satisfaction by consistently delivering high-quality candidates in a timely manner.
- Handled sensitive information discreetly while maintaining strict confidentiality at all times.
- Built an extensive network of industry connections, increasing the availability of top-tier candidates.
- Negotiated unique compensation packages to attract and close candidates.
Store Manager, Kiosk Supervisor, Sales (Relevant)
Verizon Wireless
2005.03 - 2011.05
- Lead multiple teams of up to 17 employees producing record breaking performances.
- Developed a culture of sales execution by assessing individual and team performance by developing growth plans to narrow competency gaps
- Monitor and perform all aspects of daily operations including but not limited to merchandising, marketing, audit compliance. inventory control and cash management
- Received national recognition as the top Sales Representative in the country (160% to goal)
Education
No Degree - Sociology
Muskingum University
New Concord, OHHigh School Diploma -
Meadowbrook High School
Byesville, OH1997
Skills
- Strong Work Ethic
- Driven
- Collaborative Problem Solver
- Persuasive Communicator
Timeline
Youth Case Manager
People To People
2023.03 - 2023.10
Piece Worker
Quality Cable Services
2023.01 - Current
General Manager
Trail Run Enterprises
2019.01 - 2023.03
District Manager, Sales
Cellular Sales, Tower Wireless, Wireless Center
2018.03 - 2019.01
Executive Recruiter
York And Associates
2017.02 - 2018.03
Store Manager, Kiosk Supervisor, Sales (Relevant)
Verizon Wireless
2005.03 - 2011.05
No Degree - Sociology
Muskingum University
High School Diploma -
Meadowbrook High School
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