Christopher Monroe
Dallas,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture driven by quality.
Overview
8
8
years of professional experience
Work History
Quality Manger
Aquatic
Lancaster
05.2022 - Current
- Currently follow quality standards and procedures to minimize errors and maximize customer satisfaction.
- Evaluate quality problems and perform assessments to identify and resolve issues.
- Improve quality processes for increased efficiency and effectiveness.
- Coordinate and oversee periodic audits to evaluate product quality and safety and address non-conformances.
- Increase customer satisfaction through adherence by quality standards and customer requirements.
- Mentor and encouraged employees to strive for excellence while fostering professional growth.
- Evaluate employee performance and conveyed constructive feedback to improve skills.
- Define clear targets and objectives and communicated to other team members.
Dental Lab Technician
Federal Medical Center
Forth Worth
02.2018 - 03.2022
- Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.
- Prepared wax bite-blocks and impression trays for use.
- Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth.
- Placed tooth models on apparatus mimicking bites and movement of patients' jaw to evaluate functionality of models.
ISSA Personal Trainer
Self Employed
DFW
03.2016 - 01.2018
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Education
No Degree - Sociology
University of Idaho
Moscow, IDSkills
- Analytical Mindset
- Continuous Improvement
- Team Training
- Quality Processes
- Problem-Solving Abilities
- Team Leadership
Timeline
Quality Manger
Aquatic
05.2022 - Current
Dental Lab Technician
Federal Medical Center
02.2018 - 03.2022
ISSA Personal Trainer
Self Employed
03.2016 - 01.2018
No Degree - Sociology
University of Idaho