CHRISTOPHER MORALES
Doral,Fl
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
9
9
years of professional experience
Work History
Retail Store Manager
T-Mobile
06.2022 - Current
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Developed high-performing sales team by providing ongoing coaching, setting clear expectations, and fostering positive work environment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Retail Associate Manager
T-Mobile
12.2018 - 05.2022
- Increased sales through effective upselling techniques and in-depth product knowledge.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Mobile Sales Expert
T-Mobile
Miami, FL
09.2017 - 12.2018
- Achieved Winners Circle for Q1, Q2 and Q3.
- Resolved customer complaints swiftly and professionally, ensuring positive experience for all parties involved.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
- Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
Small Business Owner
JF Wireless
01.2015 - 06.2017
- Negotiated contracts for better pricing, resulting in increased profit margins.
- Managed daily operations for successful business, ensuring efficient processes and quality services.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Skills
- Customer Service
- Relationship building and management
- Strong multi-tasking
- Highly motivated
- Sales Growth
- Detail Oriented
Timeline
Retail Store Manager
T-Mobile
06.2022 - Current
Retail Associate Manager
T-Mobile
12.2018 - 05.2022
Mobile Sales Expert
T-Mobile
09.2017 - 12.2018
Small Business Owner
JF Wireless
01.2015 - 06.2017
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