Christopher Morales
Modesto,CA
Summary
Dynamic Sales Service Representative with a proven track record at CINTAS and Aramark, adept in cross-selling and upselling, leveraging in-depth product knowledge and consultative techniques to exceed sales targets. Skilled in paperwork processing and team leadership, demonstrating a 30% increase in client retention through strategic relationship-building and process improvements. Goal-oriented Sales Service Representative equipped with strong customer relations and inventory management skills. Flexes with changing demands and unique customers' needs to deliver customized solutions and maximize company profit. Specializes in [Type] sales. Competitive Sales Service Representative prioritizes organizational expansion objectives and customer service quality. Identifies and capitalizes on sales opportunities to generate lasting relationships with clients. Adept communicator of product and service utilities with adaptive messaging techniques.
Overview
37
37
years of professional experience
Work History
Sales Service Representative
CINTAS, Professional Uniform and Facility Services
09.2017 - Current
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
- Researched client requests to create best possible solutions for diverse needs.
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
Sales Service Representative
Aramark Uniform & Career Apparel
10.2000 - 09.2017
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
Legal Document Assistant
Self Employed Services
01.1988 - 10.2000
Provided self-help for individuals who needed help completing state and federal court documents.
Work with law offices in the Stanislaus County area; helping them with data entering of their court documents to meet court statute deadlines.
Completed notary work for individuals, real estate firms and law firms.
Education
Associate of Science - Business Management
Modesto Junior College
Modesto, CA09.1999
Certificate in Paralegal Studies - Paralegal
Abrams College
Modesto, CA06.1986
Skills
- Goal-Oriented
- Paperwork Processing
- Leads Prospecting
- Process Improvements
- Team Leadership/Trainer
- Safety Team
Timeline
Sales Service Representative
CINTAS, Professional Uniform and Facility Services
09.2017 - Current
Sales Service Representative
Aramark Uniform & Career Apparel
10.2000 - 09.2017
Legal Document Assistant
Self Employed Services
01.1988 - 10.2000
Associate of Science - Business Management
Modesto Junior College
Certificate in Paralegal Studies - Paralegal
Abrams College
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