Jonathan Cortes
Lakewood,NJ
Summary
Hardworking well-qualified professional with experience in maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.
Overview
12
12
years of professional experience
Work History
Sales Service Representative
Cintas
02.2024 - Current
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
- Managed accounts receivable worth $2000 in monthly revenue, diligently staying on top of payment requests to keep aging low.
Truck Driver
Ahold USA
09.2020 - 10.2023
- Driver and ambassador, delivering correct orders within specified time window.
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean driving record while adhering to company policies and federal regulations for transportation safety.
- Efficiently delivered to approximately 25 customers daily
Security Officer
Sunstates Security
10.2017 - 06.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
Carpet Technician
All aces carpet cleaning
08.2018 - 03.2019
- Removed existing flooring materials and prepared area for installation of new products.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Operated hand and power tools such as pressure washer, spinner tool and grout chisel.
Infantryman
US Army Active Duty
07.2012 - 02.2017
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Led fire team during infantry dismounted battle drills and situational training exercises.
Education
Some College (No Degree) -
Ocean County Community College
Toms River, NJSome College (No Degree) - Computer Engineering
Wake Technical Community College
Raleigh, NCSkills
- Loss prevention
- Goal-Oriented
- Surveillance
- Organized
- Teamwork and Loyalty
- Detail Oriented
- Hard Worker
- Motivated
- Adaptable
- Time Efficient
- Fast Learner
- Team Leadership
Military Service
Army, United States, SPC, 07/2012, 02/2017
Personal Information
Relocation: Anywhere
Languages
Spanish
Native or Bilingual
Timeline
Sales Service Representative
Cintas
02.2024 - Current
Truck Driver
Ahold USA
09.2020 - 10.2023
Carpet Technician
All aces carpet cleaning
08.2018 - 03.2019
Security Officer
Sunstates Security
10.2017 - 06.2020
Infantryman
US Army Active Duty
07.2012 - 02.2017
Some College (No Degree) -
Ocean County Community College
Some College (No Degree) - Computer Engineering
Wake Technical Community College
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