Summary
Overview
Work History
Education
Skills
Timeline
Generic

Markia Hayward

Alpharetta,GA

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

10
10
years of professional experience

Work History

Route Service Sales Representative

Frito Lay
06.2023 - Current
  • Adhered to all safety regulations while operating company vehicles to ensure a safe working environment for both employees and clients.
  • Developed strong client relationships, resulting in repeat business and long-term partnerships.
  • Provided exceptional customer service by actively listening to client needs and offering tailored product recommendations based on their requirements.
  • Participated in regular meetings with supervisors to discuss performance metrics, identify areas for improvement, and develop action plans for success.
  • Conducted regular vehicle maintenance checks to ensure safety and reliability during service routes.
  • Operated delivery vehicles safely and efficiently.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Implemented effective time management strategies to maximize productivity during daily routes.

Distribution Supervisor

Office Depot
05.2017 - 12.2020
  • Collaborated with other departments to develop cross-functional solutions for logistical challenges.
  • Scheduled employee shifts and managed time off requests, maintaining optimal staffing levels at all times.
  • Managed a team of 15 warehouse employees, ensuring proper training and adherence to safety protocols.
  • Conducted performance evaluations for direct reports, offering constructive feedback and opportunities for growth.
  • Maintained open lines of communication between upper management and frontline staff to address any concerns or issues promptly.
  • Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
  • Worked closely with personnel, customers, and contractors to resolve problems.

Warehouse Supervisor

Toy's R US
03.2015 - 06.2018
  • Supervised shipping and receiving, distribution and workplace safety.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Managed a team of 12 warehouse staff, providing guidance on tasks, schedules, and performance expectations.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Education

Bachelor of Science - Criminal Justice

American InterContinental University
Atlanta, GA
05-2015

Associate of Science - Business Administration And Management

American InterContinental University
Atlanta
03-2013

Skills

  • Problem-solving
  • Warehouse safety
  • Attention to detail
  • Loading and unloading
  • Conflict resolution
  • Performance improvement
  • Team leadership
  • Team building
  • Loss prevention
  • Associate training
  • Staff supervision
  • Hiring and training

Timeline

Route Service Sales Representative

Frito Lay
06.2023 - Current

Distribution Supervisor

Office Depot
05.2017 - 12.2020

Warehouse Supervisor

Toy's R US
03.2015 - 06.2018

Bachelor of Science - Criminal Justice

American InterContinental University

Associate of Science - Business Administration And Management

American InterContinental University

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