Markia Hayward
Alpharetta,GA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
10
10
years of professional experience
Work History
Route Service Sales Representative
Frito Lay
06.2023 - Current
- Adhered to all safety regulations while operating company vehicles to ensure a safe working environment for both employees and clients.
- Developed strong client relationships, resulting in repeat business and long-term partnerships.
- Provided exceptional customer service by actively listening to client needs and offering tailored product recommendations based on their requirements.
- Participated in regular meetings with supervisors to discuss performance metrics, identify areas for improvement, and develop action plans for success.
- Conducted regular vehicle maintenance checks to ensure safety and reliability during service routes.
- Operated delivery vehicles safely and efficiently.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Implemented effective time management strategies to maximize productivity during daily routes.
Distribution Supervisor
Office Depot
05.2017 - 12.2020
- Collaborated with other departments to develop cross-functional solutions for logistical challenges.
- Scheduled employee shifts and managed time off requests, maintaining optimal staffing levels at all times.
- Managed a team of 15 warehouse employees, ensuring proper training and adherence to safety protocols.
- Conducted performance evaluations for direct reports, offering constructive feedback and opportunities for growth.
- Maintained open lines of communication between upper management and frontline staff to address any concerns or issues promptly.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Worked closely with personnel, customers, and contractors to resolve problems.
Warehouse Supervisor
Toy's R US
03.2015 - 06.2018
- Supervised shipping and receiving, distribution and workplace safety.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Managed a team of 12 warehouse staff, providing guidance on tasks, schedules, and performance expectations.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Education
Bachelor of Science - Criminal Justice
American InterContinental University
Atlanta, GA05-2015
Associate of Science - Business Administration And Management
American InterContinental University
Atlanta03-2013
Skills
- Problem-solving
- Warehouse safety
- Attention to detail
- Loading and unloading
- Conflict resolution
- Performance improvement
- Team leadership
- Team building
- Loss prevention
- Associate training
- Staff supervision
- Hiring and training
Timeline
Route Service Sales Representative
Frito Lay
06.2023 - Current
Distribution Supervisor
Office Depot
05.2017 - 12.2020
Warehouse Supervisor
Toy's R US
03.2015 - 06.2018
Bachelor of Science - Criminal Justice
American InterContinental University
Associate of Science - Business Administration And Management
American InterContinental University
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