Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

DERIC JOYCE

Dayton

Summary

Seeking a team-oriented career opportunity to further develop leadership, communication, and technical skills acquired during tenure in the U.S. Army and other professional roles. Eager to leverage energetic, flexible, and approachable personality to make a meaningful contribution to a sales team and assist in achieving organizational objectives.

Overview

13
13
years of professional experience

Work History

Route Service Sales Representative

Cintas
09.2021 - 07.2025
  • Managed inventory levels to ensure timely restocking of products and minimize shortages.
  • Participated in regular meetings with supervisors to discuss performance metrics, identify areas for improvement, and develop action plans for success.
  • Increased sales revenue by consistently upselling products and services during routine customer visits.
  • Developed strong client relationships, resulting in repeat business and long-term partnerships.
  • Identified potential new customers within assigned territory through market research and cold calling techniques.
  • Facilitated clear communication between customers and company management to resolve any issues or concerns quickly.
  • Maintained accurate records of deliveries, invoices, and payments, ensuring compliance with company policies.
  • Enhanced customer satisfaction by promptly addressing concerns and providing efficient route service solutions.
  • Continuously updated product knowledge through ongoing training sessions, enabling informed conversations with clients about features and benefits of offerings.
  • Collaborated with team members to devise strategies for achieving sales targets and improving overall route performance.
  • Maintained positive relationships with customers using good communication and follow-through abilities.

Concrete Finisher

Mileon Commercial Concrete
10.2017 - Current
  • Remove existing concrete structures to repair and reconstruct
  • Review structural plans
  • Maintain accurate records of work performed to meet compliance standards and customer satisfaction goals
  • Establish a safe work environment by properly operating various power tools
  • Train new team members

Cavalry Scout

United States Army
09.2012 - 06.2017
  • Assessed relevant information in order to make decisions for the best interest of the team in high-pressure work environments
  • Developed proficiency in mission planning, coordination, and risk mitigation
  • Held various positions that required a government security clearance across the United States and Africa; Retained access to highly sensitive material
  • Enlisted as a Private(?); Earned multiple promotions and retired as a Specialist
  • El

Education

High School Diploma -

Vandalia-Butler
Vandalia, OH
05-2011

Skills

  • Time Management/Prioritization
  • Team Building
  • Written and Oral Communication
  • Accountability
  • Adaptability
  • Problem Solving
  • Leadership
  • Creativity
  • Goal-Oriented
  • Organization
  • Concrete finishing
  • Form setting
  • Forklift operation
  • Surface preparation
  • OSHA protocols
  • Concrete pouring
  • Retail sales
  • Sales invoicing
  • Problem-solving
  • Attention to detail
  • Critical thinking

Awards

Recognized by U.S. Army leadership for demonstrating adaptability, integrity, and self-discipline across several positions and ranks through the following medals and ribbons:, Army Achievement Medal, Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Army Service Ribbon

Timeline

Route Service Sales Representative

Cintas
09.2021 - 07.2025

Concrete Finisher

Mileon Commercial Concrete
10.2017 - Current

Cavalry Scout

United States Army
09.2012 - 06.2017

High School Diploma -

Vandalia-Butler

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