DYLLAN DUENAS

Azusa,CA

Summary

Experienced operations and team leader with a strong background in supervising staff, coordinating daily operations, and maintaining high standards of cleanliness, safety, and efficiency. Known for being hands-on, dependable, and organized, with the ability to manage multiple priorities, train employees, and keep operations running smoothly. I bring a practical leadership style focused on accountability, communication, and getting the job done right.

Work History

Route Service Sales Representative

Cintas Corporation

Manage and execute daily service routes, ensuring timely completion and high-quality service
Maintain strong working relationships with clients and address facility and service needs
Follow strict safety and sanitation standards across all assigned accounts
Prioritize workload and adjust schedules to meet operational demands
Assist in training new team members on procedures and safety practices

Barista

The Coffee Bean & Tea Leaf

Provide high-quality customer service in a fast-paced environment, ensuring accurate orders and positive guest experiences
Prepare beverages and food items while maintaining consistency with company standards and procedures
Handle cash transactions and operate POS systems with accuracy and accountability
Maintain cleanliness and organization of the workspace, adhering to health and safety standards
Support team operations during high-volume periods, demonstrating strong communication and teamwork
Build rapport with regular customers, contributing to customer retention and a welcoming store environment

Assistant General Manager

Dave’s Hot Chicken

Oversaw daily operations of a high-volume location with 60+ employees
Created staff schedules and ensured proper coverage for all shifts
Supervised employee performance and supported development
Maintained facility cleanliness and enforced safety standards
Participated in hiring, onboarding, and training new employees

Operations Manager

Raising Cane’s Chicken Fingers

Supervised daily operations including staff assignments and workflow coordination
Trained and evaluated team members and shift leaders
Developed schedules based on business needs
Ensured compliance with safety and sanitation procedures
Supported inventory management and cost control efforts

4th Manager

In-N-Out Burger

Led teams in daily operations and ensured efficient task completion
Maintained high standards for cleanliness and organization
Trained new employees on procedures and safety expectations
Managed inventory and operational organization
Resolved issues quickly to maintain smooth workflow

Customer Service Representative

Majestic Printing Systems

Provided customer support via phone and email
Processed and tracked orders with high accuracy
Collaborated with production teams to meet deadlines

Education

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Riverside Community College

Diploma - undefined

Gladstone High School

Skills

Staff Supervision & Team Leadership
Scheduling & Workload Coordination
Facility Cleanliness & Safety Compliance
Training & Employee Development
Workflow Planning & Task Prioritization

Inventory & Supply Management
Record Keeping & Reporting
Problem Solving & Decision Making
Strong Communication (Written & Verbal)
Microsoft Office (Word, Excel, PowerPoint)

Timeline