Dynamic leader with a strong background in customer service and team management. Expertise in building client relationships and managing inventory systems to meet customer needs. Aiming to leverage operational experience to drive business success.
Overview
14
14
years of professional experience
Work History
Route Service Sales Representative
Cintas Corp
Perrysburg, Ohio
11.2024 - Current
Delivered products to customers on scheduled routes.
Managed customer accounts and addressed service inquiries.
Built strong relationships with clients through regular communication.
Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
General Manager
Culver's Restaurant
Perrysburg, Ohio
05.2022 - 11.2024
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Conducted performance evaluations to provide feedback and support employee development.
Ensured compliance with health regulations and safety protocols throughout the restaurant.
Trained employees on duties, policies and procedures.
Director of Operations
Chick-fil-A
Perrysburg, Ohio
11.2012 - 05.2022
Oversaw daily operations and ensured adherence to company standards.
Managed inventory systems to optimize supply chain efficiency.
Developed training programs for staff to enhance service quality.
Coordinated team schedules to maintain operational flow and coverage.