To obtain a position that will promote growth, stability, and advancement opportunities.
Overview
12
12
years of professional experience
Work History
MILLWORK
home depot
03.2024 - Current
Assisted customers with in-stock product selection, explaining features and demonstrating installation
Managed special orders using computer software, keeping customers informed about order status
Responsible for department stock management and meeting daily sales goals
Assisted customers with in-stock product selection, explaining features and demonstrating installation.
Fraud Specialist
Citibank
06.2022 - 07.2023
Perform dispute review of Fraud claims that may be submitted in error or may be knowingly submitted to avoid repayment of charges
Respond to escalations as appropriate regarding dispute claims and verify the accuracy of manual processing and process controls
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency
warehouse selector
Publix
02.2022 - 06.2022
Pulls products ordered by Publix stores from distribution center racks and places them onto pallets
Wraps finished orders and move them to the dock area for placement on trucks using a motorized pallet jack
Uses technology such as communication headsets to increase efficiency.
transportation management coordinator
us army
05.2013 - 12.2016
Executed a variety of new initiatives in a cargo yard including the expansion of the yard adding more than 50% of the processing lanes for a more efficient flow of cargo
Facilitated the transportation of 22,828 election boxes being audited by the Independent Election Commission during the historical Afghanistan presidential election
Assisted in the movement of 689,000 pounds of Humanitarian Aid from the US cargo yard and onto local trucks ensuring the cargo reached orphaned children of Afghanistan
Implemented and updated a tracking system that provided total visibility on tracking all cargo via rotary, fixed-wing, convoys, and customer equipment collection, thus eliminating frustrated cargo in the yard
Managed air cargo yard in Kabul Afghanistan facilitating and prepping cargo for C-130s
Creating manifest for C-130 and Boeing CH-47
Manage and create multi-level pallets of cargo qualified for flight.
driver/landscaper
DM Koehn
05.2012 - 05.2013
Safely operating a company truck and transporting crew members
Performing daily vehicle inspections and ensuring truck/trailer is in working order and properly maintained
Loading & unloading materials and equipment
Working as a member of the landscape crew at each work site
Using hand tools, power tools, and/or equipment to perform landscape projects
Performing miscellaneous job-related duties as assigned.
Education
MBA - Business Administration
University of Phoenix
Tempe, AZ
09.2024
BACHELOR OF ARTS - business administration transportation and logistics
Keiser university
06.2022
associates of arts - business admin
Keiser university
high school diploma -
temple Christian academy
Skills
Order picking and processing
Fraud prevention
Anti-Fraud Systems
Cybersecurity awareness
Project Estimation
Design Consultation
Transportation Planning
Transportation Coordination
Air transportation
Load Planning
Critical Thinking
Material Handling and Moving
Accomplishments
AFGHANISTAN CAMPAIGN MEDAL W/ CAMPAIGN STAR
ARMY COMMENDATION MEDAL
ARMY GOOD CONDUCT MEDAL
NATIONAL DEFENSE SERVICE MEDAL
GLOBAL WAR ON TERRORISM SERVICE MEDAL
ARMY SERVICE RIBBON
OVERSEAS SERVICE RIBBON/NATO MEDAL
Timeline
MILLWORK
home depot
03.2024 - Current
Fraud Specialist
Citibank
06.2022 - 07.2023
warehouse selector
Publix
02.2022 - 06.2022
transportation management coordinator
us army
05.2013 - 12.2016
driver/landscaper
DM Koehn
05.2012 - 05.2013
MBA - Business Administration
University of Phoenix
BACHELOR OF ARTS - business administration transportation and logistics
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC