Friendly information professional with in-depth knowledge of library databases and services. Proven record fostering positive relationships with customers.
Overview
21
21
years of professional experience
Work History
Mail Handler
United States Post Office
08.2023 - 01.2025
Utilized physical strength to move mail and packages of varying sizes and weights.
Followed safety protocols while handling and sorting mail for personal safety purposes.
Inspected mail for damages and took appropriate action to deliver in good condition.
Handyman
Roddy Construction
09.2020 - 08.2023
Improved client satisfaction by providing timely and quality handyman services for various home repairs.
Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
Special Education Paraprofessional
Cherokee County Schools
01.2015 - 06.2017
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Branch Manager – East Ensley
Birmingham Public Library
01.2008 - 01.2011
Supervised all aspects of branch operations, including staffing, collection development, programming for all ages, outreach, technology, and building maintenance
Served as head troubleshooter for computer/technology issues at the branch
Active in numerous library committees, community events and school visits
Conducted system-wide collection development for Birmingham Public Library as a collection management/special projects librarian
Reference Librarian – Adult Services
Fairfield County District Library
01.2007 - 01.2008
Managed daily operation of Moving Ohio Resources Everywhere (MORE); an in-state Inter Library Loan service
Served as supervisor on duty at least once a week
Librarian I – Reference and Information Services
Broward County Main Library
01.2004 - 01.2006
Provided reference service to internal and external customers
Trained library staff and public how to effectively search databases