Christopher Nason
Bonney Lake,WA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Hartung Glass Industries Inc., through expert metal fabrication and exceptional service skills. Skilled in maintaining safety and train operation, consistently achieving project deadlines with high standards of craftsmanship. Demonstrates strong communication and problem-solving abilities, ensuring all fabrications meet precise specifications.
Overview
32
32
years of professional experience
Work History
Train Conductor
Union Pacific Railroad Co
05.2005 - Current
- Communicated with train dispatchers to obtain and adjust directions.
- Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
- Performed daily inspections on switches.
- Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
Customer Service Inside Sales
Hartung Glass Industries Inc.
10.2002 - 04.2005
- Managed high call volume while maintaining a professional and friendly demeanor with all customers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
- Reduced wait times by quickly processing transactions utilizing point-of-sale systems accurately and efficiently.
- Developed strong rapport with customers and created positive impression of business.
Metal Fabricator
Hartung Glass Industries Inc.
11.1992 - 10.2002
- Accurately interpreted blueprints and technical drawings to fabricate high-quality metal products according to specified dimensions.
- Maintained a safe working environment by enforcing strict safety protocols and conducting regular equipment inspections.
- Performed routine maintenance on fabrication equipment, prolonging the life of machinery and preventing costly repairs or downtime.
- Achieved consistent adherence to project deadlines through effective prioritization of tasks in a high-pressure work environment.
- Implemented lean manufacturing principles within the workspace to reduce waste while maintaining product quality.
- Customized fabrication solutions to meet unique industrial needs, enhancing operational efficiency for clients.
- Maintained high standards of craftsmanship, ensuring all fabrications met aesthetic and functional requirements.
Education
High School Diploma -
Tyee High School
SeaTac, WA06.1988
Skills
Maintaining safety
Switching cars
Making announcements
Train Operation
Timeline
Train Conductor
Union Pacific Railroad Co
05.2005 - Current
Customer Service Inside Sales
Hartung Glass Industries Inc.
10.2002 - 04.2005
Metal Fabricator
Hartung Glass Industries Inc.
11.1992 - 10.2002
High School Diploma -
Tyee High School
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