Christopher Newsome
Tomball
Summary
Dynamic Ad Operations Specialist with a proven track record at Madrivo Media LLC, excelling in campaign setup and lead routing. Expert in process optimization and team leadership, successfully streamlining operations to enhance efficiency. Adept at platform integration and fostering strong vendor relationships, driving impactful results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Ad Operations Specialist
Madrivo Media LLC
04.2024 - 06.2025
- Led Offer Setup Team to launch new campaigns for advertisers and publishers.
- Managed lead routing and tracking systems across platforms like Ringba, Leadspedia, Lead Prosper, Retreaver, and Everflow.
- Coordinated onboarding and platform integration using HubSpot and Airtable.
- Created SOPs and quality checks to streamline operations and reduce errors.
Senior IT Manager / Systems Administrator
Digital Market Media
07.2020 - 03.2024
- Oversaw company-wide IT operations, user access management, and network security.
- Directed CRM systems and led Help Desk support.
- Partnered with Finance to cut IT-related expenses by 15%.
- Spearheaded infrastructure growth aligned with business expansion.
Point of Sale Support Manager
Aloha POS Systems
10.2018 - 07.2020
- Supervised a team of 15 supporting PoS terminals in hospitality sector.
- Prioritized quick recovery from system outages and efficient ticket handling.
- Managed hiring, scheduling, and team training.
IT Support Specialist
teleNetwork
03.2015 - 10.2018
- Delivered phone-based tech support for PCs and home networks.
- Created training guides from recurring issue patterns.
- Ensured clear communication and timely solutions for client satisfaction.
Education
Associate of Business Administration -
Lone Star College
TomballSkills
- Ad operations
- IT infrastructure
- Campaign setup
- Help desk management
- Lead routing and attribution
- Team leadership
- Process optimization
- Vendor management
- Security protocols
- Project coordination
- Platform integrations
- Technical support
- CRM systems
- Budgeting
- Platform integration
- Team leadership
- Customer relationship management
- Lead management
- Campaign optimization
Accomplishments
- Cut IT system costs by 15% through strategic vendor management.
- Built an in-house IT department including systems, help desk, and documentation.
- Recognized multiple times as Employee of the Month for leadership and reliability.
Personal Information
Title: Senior IT & Ad Operations Specialist
Timeline
Ad Operations Specialist
Madrivo Media LLC
04.2024 - 06.2025
Senior IT Manager / Systems Administrator
Digital Market Media
07.2020 - 03.2024
Point of Sale Support Manager
Aloha POS Systems
10.2018 - 07.2020
IT Support Specialist
teleNetwork
03.2015 - 10.2018
Associate of Business Administration -
Lone Star College
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