Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Nino

San Antonio,TX

Summary

Hardworking and passionate candidate with strong organizational skills eager to secure entry-level Fraud & Claims Operations Representative position. Ready to help team achieve company goals. Knowledgeable resource committed to identifying issues and working with clients and interdepartmental personnel.

Overview

4
4
years of professional experience

Work History

Sales Assistant Team Member

Target
08.2022 - Current
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Crew Member

McDonald's
02.2021 - 08.2021
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Worked well with teammates and accepted coaching from management team.

Server

Thousand Oaks Cafe
11.2019 - 10.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma -

Lee High School
San Antonio, TX
05.2021

Skills

  • Customer Interaction
  • Personalized Support
  • Team Development
  • Refund Processing
  • Strong Communication and Interpersonal Skills
  • Money Handling Abilities
  • Problem-Solving Ability
  • Spanish Interpreting
  • Dispute Mediation
  • Telephone Answering
  • Goal-Driven
  • Adaptable and Flexible

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Assistant Team Member

Target
08.2022 - Current

Crew Member

McDonald's
02.2021 - 08.2021

Server

Thousand Oaks Cafe
11.2019 - 10.2020

High School Diploma -

Lee High School

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Christopher Nino