Christopher Norfolk
Summary
Police Captain with over two decades of law enforcement service to the citizens and employees of the City of Cuyahoga Falls. Performs complex and highly responsible planning and supervisory duties associated with personnel leadership and law enforcement activities. Directs staff, collaboratively plans and administers budget, and plans and organizes divisions in alignment with department goals. Serves as liaison between the department and local, state, federal agencies, and private sector partners.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Police Captain
City Of Cuyahoga Falls
Cuyahoga Falls, OH
08.2020 - Current
- Managed budgetary resources for the efficient operation of the police department, optimizing resource allocation and cost control.
- Experience overseeing both divisions of the organization.
- Implemented and monitored new technologies and tactics to improve police department activities.
- Ensured compliance with all local, state, and federal laws during daily operations, mitigating legal risks.
- Maintained public trust by ensuring transparency in all aspects of police operations, including open lines of communication with citizens and media outlets.
- Oversaw emergency response planning efforts to prepare the department for natural disasters or other incidents requiring both immediate and planned responses.
- Mentored junior officers as they developed their skills in leadership roles, guiding future leaders within the organization toward success.
- Supervised administrative and support functions of non-sworn personnel.
- Scheduled and adjusted duty rosters to achieve efficiency of department operations, functions, and actions.
- Handled inquiries and made presentations before news outlets.
- Supported successful collaboration with regional law enforcement partners (Local, State, and Federal) for successful prosecution
Police Lieutenant
City Of Cuyahoga Falls
Cuyahoga Falls, OH
11.2018 - 08.2020
- Led daily operations of a team of sergeants and officers on a patrol shift.
- Provide leadership and management of the agency's detective bureau.
- SWAT team commander. Planned, organized, implemented team selection, training, and operations.
- Served as an incident commander during critical events or emergencies, coordinating all aspects of response efforts efficiently.
- Managed internal affairs investigations fairly and impartially, upholding departmental integrity at all times.
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Audited inventory of safety equipment and weapons for mission security compliance.
- Liaised with private, local, state, and federal partners to streamline successful investigation completion.
- Development of sergeants under my command.
Police Sergeant
City Of Cuyahoga Falls
Cuyahoga Falls, OH
05.2015 - 11.2018
- Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
- Evaluated department performance metrics, identifying areas for improvement and recommending corrective action plans.
- Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
- Managed daily operations of a multi-agency dispatch center. To include: coordination with internal and external customers, employee hiring, training, and discipline.
- Effectively led a team of officers in the patrol division
- Serve and lead in multiple functions for agencies SWAT team
Police Officer
City Of Cuyahoga Falls
Cuyahoga Falls, OH
12.2001 - 04.2015
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Recognized by courts as a subject matter expert in accident reconstruction.
- Selected as a swat team-leader.
Education
Certification - Organizational Leadership
Ohio State University
Columbus, OH06.2023
Trilogy Award - Organizational Leadership
FBI - LEEDA
03.2023
Certification - Organizational Leadership
Ohio Association Chief's of Police
Columbus, OH05.2017
Certification - Honorary Associates - Physics
Institute of Police Technology And Management
05.2005
Associate of Science - Criminal Justice
University of Akron
Akron, OH05.2001
Skills
- Critical Thinking Ability
- Budget Management
- Personnel Supervision
- Complex Problem-Solving Abilities
Affiliations
- Youth sports coach - baseball, basketball, softball.
Certification
OPOTA - firearms instructor.
Dolan Group - Diversity in Recruiting and Hiring for Law Enforcement
NTOA - SWAT Command and Leadership
OTOA - Below 100 Instructor
Additional Law Enforcement Certifications are available upon request.
Timeline
Police Captain
City Of Cuyahoga Falls
08.2020 - Current
Police Lieutenant
City Of Cuyahoga Falls
11.2018 - 08.2020
Police Sergeant
City Of Cuyahoga Falls
05.2015 - 11.2018
Police Officer
City Of Cuyahoga Falls
12.2001 - 04.2015
Certification - Organizational Leadership
Ohio State University
Trilogy Award - Organizational Leadership
FBI - LEEDA
Certification - Organizational Leadership
Ohio Association Chief's of Police
Certification - Honorary Associates - Physics
Institute of Police Technology And Management
Associate of Science - Criminal Justice
University of Akron